HHGregg Complaints and Reviews

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HHGregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 591+10 mobile complaints
  • $230K claimed losses
  • $391 average
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  • 1 day ago
  • Appliances and Electronics
  • Whitehall, Pennsylvania
  • Laptop Repair
  • 5

Paid for computer $400 appox. Paid for warranty $100 appox. Was assured that they would take care of any hardware and software issues. Got Norton for 6 months was not told it would not work well. Computer got virus now I will be paying someone else $200+ to fix it. When I took my compter to the store in Whitehall the manager gave me an 800 number to call for help and practically pushed me... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Ashburn, Virginia
  • Appliances Delivery
  • 8

We ordered an appliance package. Dishwasher, microwave, stove and refrigerator. The refrigerator was not delivered along with the other items. Never received a phone call. The microwave was not installed' we were never told that there would be a charge of 149.00 to do so. They scheduled someone to come out. After second though I installed it myself. When i called to cancel I was told the fridge... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Samsung Fridge
  • 5

love the fridge until it stop keeping my food fresh, I had to throw out the food and I call the warranty department (BEST ELECTRONICS) ,I have been waiting and waiting and they still haven't fix it. They said there're waiting on a part then they want to come to your house all times of night. This is getting ridiculous day by day. Then I ask hhgregg warranty about my food that I had to through out... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Doylestown, Pennsylvania
  • Whirlpool Refrigerator

Purchased a whirlpool refrigerator and 9 months later not working.A repair service came out then had to come out again to replace an entire control panel.Refrigerator not working still 3 weeks later.Freezer not freezing properly.The customer service person at Whirlpool did not really care that I still have no working refrigerator and had to *** from work to be home.Buyer beware!I don't think the... Read more

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  • Sep 28
  • Shopping
  • Vienna, West Virginia
  • Selling Policy
  • 19

Went to buy a Electronic device which is $70 and also looked at Cooking Ranges to buy. When I try to pay for the Electronic device they asked me my name, phone number and address which I refused saying I do not want to get any marketing calls they told me that they can't sell as they required to collect complete customer info fr any purchase above $50 price. I left the store with out buying. If... Read more

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  • Sep 27
  • Appliances and Electronics
  • Whirpool Washer
  • 17

i purchased awhrilpool platinum series cabrio top load washer over a year ago with the 5 year extende warranty.a month ago my washer started leaking. called. hh gregg they referred me to their warranty divisoion for help. the technical team video tech who is suppose to do service repairs.but intead of coming and acessing the problem they jusy assumed it nwas then detergent dispenser hoses. techs... Read more

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  • Sep 25
  • Appliances and Electronics
  • Annapolis, Maryland
  • Toshiba Dryer Installation
  • 28

My experience purchasing a Toshiba dryer from HHGregg was pleasant until the installation crews arrived. After a series of complications, finally the third installation crew installed my dryer--but not until after they had crudely enlarged the pre-installed dryer vent. The crew, who could not speak English, denied that they had damaged my property. After more than a year wrangling with... Read more

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  • From mobile
  • HHGregg
  • Sep 25
  • by anonymous
  • #538687

Order placed online 8/20, estimated arrival 8/30. Today's date- 9/25 have yet to receive my purchase! E-mailed customer service numerous times as well as called (and after 31 mins of waiting hung up) Can NOT get a hold of anyone!!!!!! Add comment

     

  • Sep 25
  • Appliances and Electronics
  • Bradenton, Florida
  • Frigidare Refrigerator
  • 14

Worst service ever! I bought a Frigidaire refrigerator 8 months ago and it has had to be returned 3 times so far... Poor Quality. The delivery department has made no attempt to work with our schedule and have even canceled delivery after we have taken days off of work. So far 6 and 1/2 days of work missed for 1 refrigerator. Also hours of phone and in store time to work this out. I have also had... Read more

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  • Sep 19
  • Appliances and Electronics
  • Fayetteville, North Carolina
  • Sharp Tv
  • 24

I got this Sharp TV 60" it has never worked since I got it when I called hhgregg this grunt was so rude and then told me he put in for a replacement but it would take a few days. I kept calling he would never get back on the phone with me, he would have some girl say he is in negotiations with sharp (negotiations?) is this a summit meeting? All we want is the TV we paid for in working order.... Read more

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