Hhgregg Complaints and Reviews

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Hhgregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 603+14 mobile complaints
  • $240K claimed losses
  • $382 average
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  • 38 minutes ago
  • Appliances and Electronics
  • Georgia, United States
  • 2 Yr Service Agreement
  • 2

My screen cracked i sent it in to be fixed. They are rude and nasty. Got it back it`s still not fixed and they told me i would have to wait for a box again, find a UPS store again, then wait 2 more weeks. I asked since i use my laptop for school as this is the second time could they rush the box they said no nastily and hung up. I paid 199.99 to haul my laptop to be fixed and wait a month for it... Read more

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  • 12 hours ago
  • Appliances and Electronics
  • Virginia, United States
  • Rebate Card
  • 3

I sent in my rebate form mid-july, with the time frame window for when I'm supposed to have the rebate form post marked. I understood I needed to wait at least 30 days to 6wks to receive my card. The allotted time frame passes, or is near, and still no card. So I went to the website to track the rebate. My rebated hadn't even been logged in, or received, until 8/22 - just over a month from when... Read more

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  • 19 hours ago
  • Furniture and Decor
  • Waldorf, Maryland
  • Mattress Warranty
  • 6

I purchased a mattress set for $2K and then the next week the store had a sale that says "If you purchase a mattress set for over $1200 you get a $300 hhgregg gift card". The store gave me a big hassle and now says that they can't honor my sale because it was purchased to early and that I would have to call the corp. office so that I can refund the mattress, have it picked back up than I'd have... Read more

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  • 20 hours ago
  • Appliances and Electronics
  • Orlando, Florida
  • Lg Washer Delivery
  • 3

We purchased an LG washer and dryer set and they had to reschedule delivery 3 times, because it was discontinued and the manager had to find it. The delivery personal never called until after they came and then refused to come back and give us the required 40 min notice. The worst past was that when he arrived he was very rude, verbally abusive and I even felt threatened by him. I called the... Read more

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  • From mobile
  • Hhgregg
  • Oct 18
  • by anonymous
  • #548008

We recently purchased an awesome refrigerator at the local hh Gregg store. The A N person is rarely at the store when we go to make a payment. We went to make our final payment and if the A N PERSON IS NOT THERE NO ONE THAT IS A GREGG EMPLOYEE can help. I was told he works part time only and they never know his schedule . This is *** up . FIX IT . . Add comment

     

  • Oct 18
  • Appliances and Electronics
  • Price Match Guarantee
  • 16

Do not trust HHGregg's price match! I ordered a Logitech Harmony 650 remote from them knowing that it was cheaper at Best Buy. When I called to request a price match, they refused to do so because their description was slightly different, however, the manufacturer's part number listed on their site and Best Buy's site was exactly the same. In the end, it turned out that the model they were... Read more

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  • Oct 15
  • Television/ Radio
  • Tv Delivery
  • 1
  • 1
  • 25

First time I buy from this company. I bought a 65' tv. I called their customer service dept to discuss the delivery and after waiting 35 minutes I hanged up. I tried three times all waiting for long periods. I finally found a different number for delivery. After reviewing with the person a request to delivery before 2pm I got the email that they will deliver between 5-8pm!. I called again and... Read more

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  • Oct 15
  • Appliances and Electronics
  • Augusta, Georgia
  • Tv Return
  • 1
  • 1
  • 11

What a nightmare! We were told basically pay it off within 90 days it was same as cash. Lies! We're weren't told about the 25.00 insurance monthly, processing fee 30.00. We paid 200 down and only 120 actually went to t.v. it has been 45 days we went in to pay it off and was told the pay off will be the original amount of the tv....10% buy out fee!!! Of course the person who told us everything... Read more

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  • From mobile
  • Hhgregg
  • Oct 14
  • by anonymous
  • #546205

I bought a TV Stand 10 13 14 and we brought and no written instructions and I called and the manager they can't put it together and was told it would cost 150 to put it together then was told they don't have people to put things togeather Add comment

     

  • Oct 13
  • Appliances and Electronics
  • Indianapolis, Indiana
  • Samsung Refrigerator
  • 12

I was just told by hhgregg's extended service department that in order to get the refrigerator I bought brand new only last July, I had to pay for a repairman to come out, and IF the repair was deemed to be covered by the warranty (the fridge side of the Samsung side by side is no longer cooling), then they will reimburse me. Originally I called over two weeks ago to tell them the compressor... Read more

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