Hhgregg Complaints and Reviews

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Hhgregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 625+17 mobile complaints
  • $260K claimed losses
  • $398 average
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  • From mobile
  • Hhgregg
  • 8 hours ago
  • by anonymous
  • #562599

Went to store after they havent credited my credit card for a return. They wont answer the phone. One salesperson behind the counter with at least four employees standing behind her doing absolutey nothing. Was told to go away ill get my refund. They take peoples money immediately but dont return it with any sense of urgency. I see why they are going under. Horrible store. Add comment

     

  • 10 hours ago
  • Shopping
  • Winston Salem, North Carolina
  • Payroll
  • 3

At HH Gregg, the customer is assured of what they are buying by having a sales contract printed which is then signed by the salesperson ALONG with the departmental manager. This is also to ensure a method of tracking the salesperson in the event of a misunderstanding when merchandise is delivered. But there is another purpose to the dual signatures as well. When the departmental manager signs... Read more

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  • 13 hours ago
  • Financial Scams and Schemes
  • Florissant, Missouri
  • Appliances
  • 7

We purchased fridge, washer and drier and financed thru Acceptance Now. We thought with us putting half of the purchase amount ($3414.00) down and financing the rest we would pay off in no time. But we were surprised to find out paying $400-500 amount instead of the contract amount of $300 did nothing. They were only applying $100-150 of that towards the balance, so 7 months later our balance... Read more

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  • From mobile
  • Hhgregg
  • 18 hours ago
  • by anonymous
  • #562357

Bought refrigerator and dishwasher from hh greg on 2/3/2013 along with a 5 yr warranty. Called store not only rude but didnt take care of my problem so I traveled to the store over an hour away talked to very rude lady. A manager appeoached me said someone would get back with us. Its been a week since that trip still no call Add comment

     

  • 1 day ago
  • Appliances and Electronics
  • Penn Hills, Pennsylvania
  • Haier Washer And Dryer
  • 6

My name is Paul Noel I bought a haier washer and dryer February 2013 since then I'm on 2nd replacement dryer.my problem is hhgregg in Wilkins township outside Pittsburgh Pa refuse to deliver the dryer until I pay ANOTHER delivery fee. As I explain to the third manager this is a factory and corporate problem and I should not have to pay again. So when I ask how were they going to get the broken... Read more

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  • 1 day ago
  • Appliances and Electronics
  • North Olmsted, Ohio
  • Tv Stand
  • 8

I purchased a TV stand on 11/24/14. Box was taped and I was told they opened it to check the glass shelves. Got it home and it was missing two key components and some of the hardware, which was open in the bottom of the box. Went back to store and I was told to look for a telephone number on the box and order the parts, which would come in within two days. They also reduced the price by 50%. ... Read more

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  • Nov 23
  • Appliances and Electronics
  • Stone Mountain, Georgia
  • Tv
  • 64

Bought tv online 5 days ago. Store still not release it to me because they have no confirmation, been called twice by web folks. Bought one off their shelf after 4 days of waiting which will become an open box special when I return it. So sad. I am not one to return anything. Now I'm returning a perfect tv because they wouldn't release it without web confirmation. Lol. My bank statement currently... Read more

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  • Nov 23
  • Appliances and Electronics
  • Pickerington, Ohio
  • Samsung Smart Tv
  • 1
  • 1
  • 37

Their black Friday Now ad has a Samsung 3d 240hz led smart tv 65" listed for $998. They tried selling me 120hz no 3d instead, They said it was a misprint and offered no resolve unless I wanted to buy the described tv for $1498. Manager was rude. Considering I have bought thousands of dollars of stuff from this company and am a platinum credit card holder, I now think I will make all of my... Read more

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  • Nov 21
  • Appliances and Electronics
  • Naples, Florida
  • Washer And Dryer
  • 18

We purchased a washer/drier pair from the Naples, Florida outlet on August 11th 2014. The price for the pair was $2,719.43. A promotion offered at that time was a $300 credit for purchases at HHGregg.com. The items were paid-for in full on the date of sale, the sales representative for the store aided in completing the requisite paper work for submitting the rebate claim. The claim forms were... Read more

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  • Nov 20
  • Appliances and Electronics
  • Sarasota, Florida
  • Tv
  • 1
  • 1
  • 24

Nov. 14th I purchased a $378 TV at Sarasota, FL HHGregg . On Nov. 20th I saw their Black Friday ad listing the exact same TV for $288. So I went back into the store and I asked for a price adjustment to be made refunding me the difference. The manager told me he would not. He did inform me I could return the TV for a full refund and then come back on Black Friday and repurchase the same TV for... Read more

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