Hhgregg Complaints and Reviews

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Hhgregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 622+15 mobile complaints
  • $250K claimed losses
  • $400 average
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  • 8 hours ago
  • Appliances and Electronics
  • North Olmsted, Ohio
  • Customer Service
  • 4

I purchased a TV stand on 11/24/14. Box was taped and I was told they opened it to check the glass shelves. Got it home and it was missing two key components and some of the hardware, which was open in the bottom of the box. Went back to store and I was told to look for a telephone number on the box and order the parts, which would come in within two days. They also reduced the price by 50%. ... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Stone Mountain, Georgia
  • Tv
  • 64

Bought tv online 5 days ago. Store still not release it to me because they have no confirmation, been called twice by web folks. Bought one off their shelf after 4 days of waiting which will become an open box special when I return it. So sad. I am not one to return anything. Now I'm returning a perfect tv because they wouldn't release it without web confirmation. Lol. My bank statement currently... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Pickerington, Ohio
  • Samsung Smart Tv
  • 1
  • 1
  • 30

Their black Friday Now ad has a Samsung 3d 240hz led smart tv 65" listed for $998. They tried selling me 120hz no 3d instead, They said it was a misprint and offered no resolve unless I wanted to buy the described tv for $1498. Manager was rude. Considering I have bought thousands of dollars of stuff from this company and am a platinum credit card holder, I now think I will make all of my... Read more

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  • Nov 21
  • Appliances and Electronics
  • Naples, Florida
  • Washer And Dryer
  • 16

We purchased a washer/drier pair from the Naples, Florida outlet on August 11th 2014. The price for the pair was $2,719.43. A promotion offered at that time was a $300 credit for purchases at HHGregg.com. The items were paid-for in full on the date of sale, the sales representative for the store aided in completing the requisite paper work for submitting the rebate claim. The claim forms were... Read more

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  • Nov 20
  • Appliances and Electronics
  • Sarasota, Florida
  • Tv
  • 1
  • 1
  • 21

Nov. 14th I purchased a $378 TV at Sarasota, FL HHGregg . On Nov. 20th I saw their Black Friday ad listing the exact same TV for $288. So I went back into the store and I asked for a price adjustment to be made refunding me the difference. The manager told me he would not. He did inform me I could return the TV for a full refund and then come back on Black Friday and repurchase the same TV for... Read more

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  • Nov 17
  • Appliances and Electronics
  • Pikesville, Maryland
  • Appliance
  • 23

sales associate messed up my delivery address and now they are telling me i have to wait another 5 day's for my delivery. Talked to 3 different people and not one of them apologized. The store manager (Reggie) refused to come to the phone, even though I could here him in the backround telling the associate (who was laughing) what to say. I am cancelling my order and will also cancel my account... Read more

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  • Nov 17
  • Appliances and Electronics
  • Bloomingdale, Illinois
  • Dishwasher
  • 12

Poor customer service. Horrible installation department. Purchased a new dryer and dishwasher- 2 separate installs and 2 huge mess ups! The dryer team installed the dryer incorrectly had to schedule another service call to fix their mistake. The dishwasher installer REALLY messed up & now I don't have adequate water pressure to the kitchen sink. So I have to wait for them to come out a week... Read more

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  • From mobile
  • Hhgregg
  • Nov 16
  • by anonymous
  • #558495

My name is Walter Davies 2nd time @ hhgregg in Catonsville,MD. Service is always inadequate. People standing around. Tech was rude & didn't want to be bothered. Would consider getting rid of my card. 410-456-4221 walterdavies711@comcast.net Add comment

     

  • Nov 13
  • Appliances and Electronics
  • Birmingham, Alabama
  • Lg Refrigerator
  • 29

BOUGHT LG FROM THESE PEOPLE.IT WENT OUT IN LESS THAT 30 DAYS.THEY REPLACED IT BUT DID NOT GET LG AGAIN.SELECTED A SAMSUNG.ICE MAKER WENT OUT IN 6 MONTHS.CALLED SHANE THE MANAGER AT HH GREGG TOLD ME TOUGH,IF I WANTED IT FIXED I WOULD HAVE TO PAY A SERVICE FEE 90 DOLLARS PLUS PARTS.I NEVER GOT THE NEW PAPER WORK WHEN THE 2ND FRIDGE WAS SENT OUT FROM THEM.ALSO ALOT OF FOOD SPOILED IN THE 1ST... Read more

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  • Oct 31
  • Appliances and Electronics
  • Hollywood, Florida
  • Washer And Dryer
  • 4
  • 4
  • 91

I ordered a washer and dryer online on 10/14/14, received the email confirming my order. I called on the 16th, wanting to know the status of delivery since that is what was stated in my confirmation email. I called and waited 7 minutes to speak to online support which was 866-974-7344. They inform me that my dryer is out of stock and the estimated available date is 10/25. I said, forget it-... Read more

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