Hhgregg Complaints and Reviews

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Hhgregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 599+14 mobile complaints
  • $240K claimed losses
  • $384 average
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  • From mobile
  • Hhgregg
  • 1 day ago
  • by anonymous
  • #548008

We recently purchased an awesome refrigerator at the local hh Gregg store. The A N person is rarely at the store when we go to make a payment. We went to make our final payment and if the A N PERSON IS NOT THERE NO ONE THAT IS A GREGG EMPLOYEE can help. I was told he works part time only and they never know his schedule . This is *** up . FIX IT . . Add comment

     

  • 1 day ago
  • Appliances and Electronics
  • Price Match Guarantee
  • 13

Do not trust HHGregg's price match! I ordered a Logitech Harmony 650 remote from them knowing that it was cheaper at Best Buy. When I called to request a price match, they refused to do so because their description was slightly different, however, the manufacturer's part number listed on their site and Best Buy's site was exactly the same. In the end, it turned out that the model they were... Read more

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  • Oct 15
  • Television/ Radio
  • Tv Delivery
  • 21

First time I buy from this company. I bought a 65' tv. I called their customer service dept to discuss the delivery and after waiting 35 minutes I hanged up. I tried three times all waiting for long periods. I finally found a different number for delivery. After reviewing with the person a request to delivery before 2pm I got the email that they will deliver between 5-8pm!. I called again and... Read more

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  • Oct 15
  • Appliances and Electronics
  • Augusta, Georgia
  • Tv Return
  • 1
  • 1
  • 11

What a nightmare! We were told basically pay it off within 90 days it was same as cash. Lies! We're weren't told about the 25.00 insurance monthly, processing fee 30.00. We paid 200 down and only 120 actually went to t.v. it has been 45 days we went in to pay it off and was told the pay off will be the original amount of the tv....10% buy out fee!!! Of course the person who told us everything... Read more

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  • From mobile
  • Hhgregg
  • Oct 14
  • by anonymous
  • #546205

I bought a TV Stand 10 13 14 and we brought and no written instructions and I called and the manager they can't put it together and was told it would cost 150 to put it together then was told they don't have people to put things togeather Add comment

     

  • Oct 13
  • Appliances and Electronics
  • Indianapolis, Indiana
  • Samsung Refrigerator
  • 12

I was just told by hhgregg's extended service department that in order to get the refrigerator I bought brand new only last July, I had to pay for a repairman to come out, and IF the repair was deemed to be covered by the warranty (the fridge side of the Samsung side by side is no longer cooling), then they will reimburse me. Originally I called over two weeks ago to tell them the compressor... Read more

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  • Oct 12
  • Appliances and Electronics
  • Macon, Georgia
  • Bait And Switch
  • 13

About a month ago, I came to your location in Macon Ga. Every computer that I picked out, they were out of stock. I kept getting rediculous excuses about how they were on sale the previous week, yet they were still advertising these computers. I finally settled on a computer that was for demo in the sales room. The associate forgot to take of their administrative password. We have had issues... Read more

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  • Oct 07
  • Appliances and Electronics
  • Charlotte, North Carolina
  • Undelivered Samsung Tv
  • 25

I ordered a TV online from HHGregg. After a week it hadn't shipped, so I called their customer service. They told me it would be delivered the next day, even though they couldn't give me a tracking number. I called the next day and they said it hadn't shipped but would go out that day. I called the following day and cancelled the order. A month later and I still don't have a refund issued to... Read more

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  • Oct 06
  • Ex Employees
  • Working Schedule
  • 54

Beware!!!!! The treatment of their employees is so unethical that I cannot in good conscience give this company my business. Employees are forced to work LONG hours in a store that has very few customers per day for the number of employees working. When they do not make in commission the equivalent to minimum wage they are put into what is called draw. Example, employee makes $1500 dollars in... Read more

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  • From mobile
  • Hhgregg
  • Oct 05
  • by anonymous
  • #542677

Bought onkyo receiver and Sub for $600. It broke in 2 weeks. When they gave me a new one they said " good luck with this one" the new one broke 2 months later. Still waiting for warranty company. This company is a joke. Don't buy anything here. Add comment

 
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