2.1
  • Nice salesman5 votes
  • Good product4 votes
  • Ability to negotiate3 votes
  • Customer service23 votes
  • Do not care about problem9 votes
  • No care about my problem6 votes
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  • 1 day ago
  • Other
  • Credit Card Account
  • 9
  • REVIEW RATING 4/5

I started shopping at HH Gregg about five years ago, Since then, I have made every major electronic purchase at one of their stores. I found the sales staff to be excellent. They were always knowledgeable about the specific product and took all the time necessary to answer my questions. They also advised me on how to get the best value for every product I bought. I was offered the HH Gregg Credit... Read more

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  • 2 days ago
  • Laptops and Tablets
  • Samsung Tablet
  • 6
  • REVIEW RATING 4/5

I ordered a Samsung tablet from them 3/18 online, did not receive it nor did I get a backorder notice. I waited, finally called 4/1 to ask about the delay and I was told it was backordered. I promptly cancelled it. I waited for my credit. called 4/14, they had cancelled but they had not credited my money. oops! they have been playing with my money for a month and did not think to advise me of... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Birmingham, Alabama
  • Samsung Side By Side Refrigerator
  • 12
  • REVIEW RATING 3/5

Purchased a Samsung Refrigerator from HHCregg in 2012. Also purchased 10 year service agreement. Sales staff very friendly & thought honest. My refrigerator has been down for 1.5 weeks. called service at HHCREGG, "oh you have to call SAMSUNG" , & now they do not want to discuss 10 year agreement. Called SAMSUNG, will have a repair shop in your area call you within 24 hrs, sure, I had to... Read more

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  • From mobile
  • Hhgregg
  • Apr 15
  • by anonymous
  • #622347

I purchase of refrigerator my husband and in now the refrigerator is leaking water from the bottom and we getting the runaround about fixing Add comment

  • Apr 13
  • Appliances and Electronics
  • Chicago, Illinois
  • Dishwasher
  • 6
  • REVIEW RATING 4/5

Think twice about buying appliances from HH Gregg and having them installed. Bought a new dishwasher from them, they improperly installed the dishwasher, leaked all over my base cabinet and down to the basement, when i called to have them fix it, one hour later, no answers, just a recording.. Had to end up calling a plumber to come in and fix the problem. The plumber was also surprised that they... Read more

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  • Apr 11
  • Appliances and Electronics
  • Dale City, Virginia
  • Lg Hdtv
  • 16
  • REVIEW RATING 4/5

Me and my now husband decided to purchase a Lg screen HD TV from HHgregg located in Woodbridge Virginia . This would be my first flat screen tv . We were aprouched by the manager of RAC on there program , with little down monthly payments and it would build up our credit . He explained to us that we could pay it off anytime or make extra payments so that it would not cost us so much with the... Read more

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Resolved

  • Apr 09
  • Appliances and Electronics
  • Fredericksburg, Virginia
  • Rebate
  • 1
  • 1
  • 24
  • REVIEW RATING 5/5

Purchased appliances from HHGregg and submitted the rebate just after the deadline. The rebate was denied because of the postmark date and when I called to ask about it, the representative said he could help me and that we would receive the rebate in 4-6 weeks. It has been 2 months so I called to check on it and they said that it would not be honored because of the postmark date. I asked to speak... Read more

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  • Apr 08
  • Appliances and Electronics
  • Waldorf, Maryland
  • Refrigerator
  • 21
  • REVIEW RATING 4/5

I ordred a refrigerator over a month ago. After waiting three weeks for the refrigerator to ship to the warehouse. For some reason I can't seem to get the appliance delivered. The delivery date has been changed on me there times. And as of last evening I was called the store to let me know the appliance would not be delivered tomorrow as I was told for the 3rd time. When I contact the... Read more

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  • Apr 08
  • Appliances and Electronics
  • Philadelphia, Pennsylvania
  • Refrigerator
  • 20
  • REVIEW RATING 5/5

Well, I see I'm not the only one dealing with issues from this company. I got a refrigerator from their company about two years ago. We were sold the extended 2 year warranty under the pitch of " No worries for 3 years ". Just DAYS after the 2 year anniversary from purchase date passes, the bottom half is no longer cool. Good thing I have that extra warranty that "doesn't start until the... Read more

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  • Apr 07
  • Appliances and Electronics
  • Leesburg, Virginia
  • 60 Inch Lg Tv
  • 24
  • REVIEW RATING 4/5

HHGREGG IS THE WORST COMPANY THAT I HAVE EVER USED. PURCHASED A TV FROM THEM IT STOPPED WORKING IN 30 DAYS. CALLED THE STORE IN STERLING VIRGINIA WHERE IT WAS PURCHASED. THEYTALKED ME INTO REPLACING THE TV WITH THE SAME BRAND. I TOLD THEM I WOULD RATHER PAY FOR A BETTER BRAND. THEY UP SOLD ME ON A EXTENDED WARRANTY WITH A GUARANTY THAT IF THIS HAPPENED AGAIN IT WOULD BE COVERED. GUESS WHAT IT... Read more

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