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  • Customers like
    • Nice salesman5
    • Good product4
    • Ability to negotiate3
  • Customers don't like
    • Customer service24
    • Do not care about problem9
    • No care about my problem6

  • Jun 19
  • Appliances and Electronics
  • Gibsonia, Pennsylvania
  • Samsung Washing Machine
  • 33
  • REVIEW RATING 4/5

Chapter #1 I purchased and financed washer 2013 , supposed to be 0 percent financing for 6 months. then got threatening collection phone calls from a company I never heard of before. It turns out that the company that does the financing never sent a single bill to me - apparently only sending email bills to the wrong email address and so since they did not get money from me - they turned me into... Read more

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  • From mobile
  • Hhgregg
  • Jun 15
  • by anonymous
  • #650614

Purchased a stove and got the run around for months. Never to have it resolved. DON'T SHOP IN THE DICKSON CITY H.H.GREGG. Add comment

  • Jun 15
  • Appliances and Electronics
  • North Wales, Pennsylvania
  • Whirlpool Refrigerator
  • 41
  • REVIEW RATING 4/5

The short version. Ordered a refrigerator. Later found out it was back ordered. They set up and missed 2 separate delivery dates. When it finally showed up it was the wrong size and did not work. That right, they delivered a broken refrigerator. Then I was told to come into the store and at no cost to me choose a different model at a comparable price. But when I arrived they stated it would... Read more

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  • Jun 10
  • Repairs
  • Noblesville, Indiana
  • Samsung Top Load Washer
  • 45
  • REVIEW RATING 3/5

My wife ask me to call and get service on our Samsung Top load washer and as soon as i told the tech what it was doing.First word out of his mouth was you overloaded it. I pretty sure that is not the case. So in the next few word he (Philipe) said it would cost me to fix. So rather than send them out to verify what the problem say we broke. Also I have a premium warranty plan on the washer and... Read more

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  • From mobile
  • Hhgregg
  • Jun 03
  • by anonymous
  • #644874

I'm upset that I have been waiting for a month for my stove to be fixed. I had to keep calling customer service to find out that about to weeks ago they credited my account but no one let me no about it. Add comment

  • May 16
  • Laptops and Tablets
  • The Hammocks, Florida
  • Laptop
  • 110
  • REVIEW RATING 5/5

Horrible experience. I needed a computer to finish my work over the weekend. While in a tight bind I thought hhgreg would save the day. I ordered a laptop online. Paid for it in full (The $ was already deducted from my account). Selected in store pick up from the store that shows available today in big green letters. When I got to the store they told me the online order would take up to 24 hours... Read more

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  • From mobile
  • Hhgregg
  • May 16
  • by anonymous
  • #636929

Bought a computer. Extended warrantee. Now it won't boot and they want to charge me to fix it. Add comment

  • From mobile
  • Hhgregg
  • May 12
  • by anonymous
  • #634982

I bought a tv and entertainment center in 2013 with an 5 year extended warranty, the entertainment center broke 2014 and after 8 weeks I finally got it fixed.well now it broke again, and they won't help me get it fixed, the warranty company says my product number doesn't match theres, so they can't help me.the store won't help me neither, what can I do, this is fraud Add comment

  • May 11
  • Appliances and Electronics
  • Carmel, Indiana
  • Billing Department
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

#rebate We spent over $3000 almost $4000 in HHGregg one afternoon during a rebate special where spend $499 receive $100. I only turned in two rebates. I purchaed one lg tv at $2500, one lg tv at $150, lg soundbar $250, furniture $600, two warranties, etc. I provided receipts and paperwork to the rebate center and was told I only qualified for $100.00. You couldn't reach anyone by phone to... Read more

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  • May 06
  • Appliances and Electronics
  • Chicago, Illinois
  • Dishwasher
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I had to get a new dishwasher, instead of going to ABT I decided to use HHGregg becasue they were closer. BIG mistake. Yes I saved $50.00. But after there installers caused a leak after instlling the dishwasher I had to pay a plumber over $200.00 to fix the problem. HHGregg responce.. we can't be responsible if we are using exsisting plumbing.. WHat kind of answer was that.. If there was a... Read more

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