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  • Customers like
    • Nice salesman5
    • Good product4
    • Refrigerator3
  • Customers don't like
    • Customer service26
    • Do not care about problem11
    • No care about my problem7
  • From mobile
  • Hhgregg
  • 8 hours ago
  • by anonymous
  • #692379

I wanted you to know how much I dislike your store. The Downingtown store's customer service stinks. I will never shop there again I will pay a higher At another store before I will ever step foot in that store again Karen Brown 4 Beechwood Dr Coatesville PA 19320 Add comment

  • 1 day ago
  • Appliances and Electronics
  • Indianapolis, Indiana
  • Led Tvs
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

I tried placing an order on line and I received an error message(cannot process error on backend). I called CS dept they said I was locked out due to pressing submit to many times to wait 24 hours or so. I waited 2 days - same result. I called CS - they called It - said they had this issue and would address it to call back in a week. I emailed complaint to HHgregg - no response. I called... Read more

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  • Aug 28
  • Appliances and Electronics
  • Ellicott City, Maryland
  • Gas Range
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

I purchased a new 4 piece kitchen set, washer and dryer. Every time I was told the price it fluctuated by hundred talking to different associates. After finally getting an honest price I had my new appliances delivered but not installed. The next day when I went to install them I found that pieces were missing to convert my range from natural gas to propane I went back to the store and after... Read more

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  • From mobile
  • Hhgregg
  • Aug 27
  • by anonymous
  • #690388

Sucks period will be bankrupt soon Add comment

  • Aug 19
  • Customer Service
  • Gainesville, Georgia
  • Fridge
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

I ordered a fridge on 7/16/15. Was told it was to be delivered on 8/11. I was told on 8/12 that they had to email the buyer to find out when the fridge would arrive. No call back. I called back and told it was to arrived on 8/19. Called today and said they would contact the vendor. Now they can't give me a date, but sometime end of next week. Told them to keep their fridge. I would get it... Read more

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  • Aug 16
  • Appliances and Electronics
  • Haier
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

I had it for approximately for a year and 1.2, an the lower part of the refrigerator stopped working. I would make you get the three year warenty at least on the refrigerator. Haiser was a bad piece of equipment from the beginning of the purchase. I bought a small refrigerator because I don thing I would need such a large size. The cost was to high for the refrigerator. It seemed live... Read more

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  • From mobile
  • Hhgregg
  • Aug 13
  • by anonymous
  • #682412

Joe store manager at hhgregg #9084 is arrogant. Obnoxious. Insensitive any unprofessional he was rude and looked as if he felt he didn't need us a customer's. He was very over the top Add comment

  • Aug 12
  • Appliances and Electronics
  • Rockville, Maryland
  • Samsung French Door Refigerator
  • 28
  • REVIEW RATING 4/5

I have extended warranty on my samsung fridge. When I open doors flashing letters & numbers appear. I called hhgregg for service. At first they tried to say this is not under warranty. We argued and I explained that I am senior who just broke my shouler and injured my leg, & would appreciate his help. He promised to get someone to call me with an appointment the next day. No one called... Read more

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  • Aug 06
  • Employees and Ex-employees
  • Philadelphia, Pennsylvania
  • Hhgregg Work Experience
  • 31
  • REVIEW RATING 3/5

I was in training there for part time, yet one particular manager there expected me to learn after a few tries. However not doing the same transaction. It was something different each time. So after he came back from Spain 20days later. He expected me to know it all. Again, i am part time and have another job that is my MAIN priority so im not at hhgregg everyday 40hours a week. This guy is rude... Read more

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  • Aug 03
  • Appliances and Electronics
  • Hephzibah, Georgia
  • Lg 55-Inch Tv
  • 34
  • REVIEW RATING 3/5

i call the warranty company spoke to them they told some would contact me in 2 business days i waited a week no one called i called them they gave they service company phone and told me to call them i talked a supervisor he set up appointment for the following week the service company called me and told me they would order a part they could not tell me when part would come in . 1 month passed i... Read more

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