HHGregg Complaints and Reviews

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HHGregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 558+7 mobile complaints
  • $220K claimed losses
  • $384 average
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  • 46 minutes ago
  • Laptops and Tablets
  • Cleveland, Ohio
  • Samsung Galaxy 7 Inch Tablet

I ordered a 7" Samsung Galaxy Tablet from HHGregg onilne in July. I received the tablet a few days later only to find out that the "Power" button was broken. I called and discussed with them that the power button was broken, she issued a return tag and the UPS guy picked the item up the next day. I checked online and the Tablet was returned 7/25. I called roughly a week later to check and see... Read more

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  • Aug 14
  • Appliances and Electronics
  • Appleton, Wisconsin
  • Freezer Shipping Charges
  • 29

My husband and I bought a freezer from HHGregg. We were told shipping was free. So when it was totaled up there was the shipping charge. "Oh, we give you an in-store credit, or a cash card for 2/3 the amount." Nice. So we took the cash card option, and used part of it on a subsequent purchase. We weren't thrilled about the misleading information though. There was about $20 left on the card... Read more

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  • Aug 11
  • Appliances and Electronics
  • Defective Dishwasher
  • 27

"Got a great deal on an open box dishwasher. When I went back to get it they had sold it. In return they ordered me a newer dishwasher with no extra charge! GREAT DEAL! Not so much. The dishwasher has a manufactured defect. Samsung approved the exchange for another dishwasher. Here is when they get tricky. HHGreg will exchange it but I have to pay the original price not what they sold it to me... Read more

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  • Aug 09
  • Appliances and Electronics
  • Kitchen Appliances
  • 21

We just purchased a full set of kitchen appliances. Upon delivery hh gregg was supposed to hook up the water line to our refrigerator. They said we didn't have the proper hook up. We did. We called hh gregg for a refund because we paid for them to do this service. They will not refund is and where rude, we were treated like ***! They also nicked our brand new kitchen cabinets! And again too... Read more

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  • Aug 07
  • Appliances and Electronics
  • Defective Hp Laptop
  • 15

I purchased a HP laptop from HH Gregg and also got a replacement plan of 150.00 took it to them five different times and they treated me like *** so I'm stuck with a $700 laptop that I can't do anything with because it has a loose wire on it it was like that when I bought it HH Gregg is crooks liars and connivers and will get you to believe anything to put a little extra change in their wallets... Read more

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  • From mobile
  • HHGregg
  • Aug 05
  • by anonymous
  • #518394

Bought a new refrigerator 5 months ago,now not working,contacted customer service last evening,called today and was told they can look at it tomorrow between 12 and 5. Sorry but that is a terrible inconvenience as well as poor customer service. Add comment

  • Aug 05
  • Laptops and Tablets
  • Berwyn, Pennsylvania
  • Hp Lap Top
  • 1
  • 26

Called claims dept and explained my laptop screen was cracked. They asked me how it happened. I said It was on the floor in my bedroom. When I went to use is the screen was cracked. I was told my warranty would cover anything that happened to it. They told me since I don't know how it got cracked, they couldn't help me. If I had lied and said I dropped it, they would have replaced it. This... Read more

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  • Aug 04
  • Appliances and Electronics
  • Myrtle Beach, South Carolina
  • Fridge Warranty Dishonor
  • 21

Got extended warranty. 20 days later still trying to get someone to respond to me!! DO NOT BUY EXTENDED WARRANTY from hhgregg!!!! Can't get any answers from A1 Electronics or ur warranty people! They suck! I want my money back from the fridge warranty I bought!! Never buy from you again!! Will tell everyone!!! I'm in the service industry and can tell a bunch of people! Why do you push this... Read more

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  • Aug 01
  • Appliances and Electronics
  • Baton Rouge, Louisiana
  • Lg Dryer
  • 28

Ordered LG dryer. Had dryer shipped to Baton Rouge, LA store. Someone sold my dryer. They sold me the floor model to make up for it. Not the same. Then it had no manual and no dryer rack. Called 4 times to get them to mail to me. Still waiting. Asked for manager and never got to actually speak to one. The manager who sold me the floor model was from Tampa store. Apparently this location can't... Read more

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  • Jul 29
  • Appliances and Electronics
  • Refrigerator Repair Service
  • 27

Paid for an extended warranties when purchased refrigerator, TV, and dishwasher. Been trying for 2 weeks so far to get refrigerator repaired. Their phone system loops back and sends you to the wrong departments. After getting to talk to the right people find out the computer programmer or whoever typed in the wrong model number. So after faxing in the sales receipt and waiting another week they... Read more

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