Hhgregg Complaints and Reviews

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Hhgregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 619+15 mobile complaints
  • $250K claimed losses
  • $401 average
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  • 1 day ago
  • Appliances and Electronics
  • Naples, Florida
  • Did Not Pay Contracted Rebate
  • 5

We purchased a washer/drier pair from the Naples, Florida outlet on August 11th 2014. The price for the pair was $2,719.43. A promotion offered at that time was a $300 credit for purchases at HHGregg.com. The items were paid-for in full on the date of sale, the sales representative for the store aided in completing the requisite paper work for submitting the rebate claim. The claim forms were... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Sarasota, Florida
  • Tv
  • 1
  • 1
  • 12

Nov. 14th I purchased a $378 TV at Sarasota, FL HHGregg . On Nov. 20th I saw their Black Friday ad listing the exact same TV for $288. So I went back into the store and I asked for a price adjustment to be made refunding me the difference. The manager told me he would not. He did inform me I could return the TV for a full refund and then come back on Black Friday and repurchase the same TV for... Read more

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  • Nov 17
  • Appliances and Electronics
  • Pikesville, Maryland
  • Appliance
  • 17

sales associate messed up my delivery address and now they are telling me i have to wait another 5 day's for my delivery. Talked to 3 different people and not one of them apologized. The store manager (Reggie) refused to come to the phone, even though I could here him in the backround telling the associate (who was laughing) what to say. I am cancelling my order and will also cancel my account... Read more

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  • Nov 17
  • Appliances and Electronics
  • Bloomingdale, Illinois
  • Dishwasher
  • 9

Poor customer service. Horrible installation department. Purchased a new dryer and dishwasher- 2 separate installs and 2 huge mess ups! The dryer team installed the dryer incorrectly had to schedule another service call to fix their mistake. The dishwasher installer REALLY messed up & now I don't have adequate water pressure to the kitchen sink. So I have to wait for them to come out a week... Read more

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  • From mobile
  • Hhgregg
  • Nov 16
  • by anonymous
  • #558495

My name is Walter Davies 2nd time @ hhgregg in Catonsville,MD. Service is always inadequate. People standing around. Tech was rude & didn't want to be bothered. Would consider getting rid of my card. 410-456-4221 walterdavies711@comcast.net Add comment

     

  • Nov 13
  • Appliances and Electronics
  • Birmingham, Alabama
  • Lg Refrigerator
  • 25

BOUGHT LG FROM THESE PEOPLE.IT WENT OUT IN LESS THAT 30 DAYS.THEY REPLACED IT BUT DID NOT GET LG AGAIN.SELECTED A SAMSUNG.ICE MAKER WENT OUT IN 6 MONTHS.CALLED SHANE THE MANAGER AT HH GREGG TOLD ME TOUGH,IF I WANTED IT FIXED I WOULD HAVE TO PAY A SERVICE FEE 90 DOLLARS PLUS PARTS.I NEVER GOT THE NEW PAPER WORK WHEN THE 2ND FRIDGE WAS SENT OUT FROM THEM.ALSO ALOT OF FOOD SPOILED IN THE 1ST... Read more

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  • Oct 31
  • Appliances and Electronics
  • Hollywood, Florida
  • Washer And Dryer
  • 4
  • 4
  • 84

I ordered a washer and dryer online on 10/14/14, received the email confirming my order. I called on the 16th, wanting to know the status of delivery since that is what was stated in my confirmation email. I called and waited 7 minutes to speak to online support which was 866-974-7344. They inform me that my dryer is out of stock and the estimated available date is 10/25. I said, forget it-... Read more

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  • Oct 29
  • Appliances and Electronics
  • High End Washer Dryer Combo
  • 38

Oct. 13. bought a high end washer dryer combo. Store offered an install of these in stock units Friday Oct. 15. Friday didn't work with our schedule so we paid a premium for a Saturday install. Friday Oct 15 HHGregg called and said the units were unavailable I.e. out of stock and rescheduled install for Oct. 30. Guess what - they cancelled the Oct. 30 install as well. I have paid for these... Read more

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  • Oct 28
  • Appliances and Electronics
  • Philadelphia, Pennsylvania
  • Lg Tv
  • 2
  • 2
  • 62

On Saturday, October 18th, I went to the HH Gregg store in North Wales, PA and worked with an associate named Anthony Sholly. I selected the TV I wanted to purchase and agreed to apply for financing through HH Gregg. I was approved and the transaction was completed. It was only when he went to retrieve the purchased TV from storage that I was informed that they did not actually have the TV in... Read more

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  • Oct 27
  • Appliances and Electronics
  • Refrigerator
  • 36

We bought a refrigerator from hh gregg in beavercreek. It worked for 2 weeks and then started running non stop for 3 days when we called to return we got the run around finally got the store manager who was rude and a ***.Then was told because we paid with cash it would take 7 to 10 days to get a check. Then was told it would take 7 to 14 business days. Come on now who can go that long without a... Read more

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