HHGregg Complaints and Reviews

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HHGregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 563+7 mobile complaints
  • $220K claimed losses
  • $384 average
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  • 1 day ago
  • Food
  • Catonsville, Maryland
  • Ottomans To Cocktail Table
  • 18

Applied for credit at Acceptance Now, in the rear of the store. First off, there were two of the most unprofessional women who took my app, and info. After filling out the app, I proceeded to hand it to them. I noticed the Big one shaking her head. I asked what's the problem. "It's just that, you're suppose to wait until we call you." Well, Miss, if I were told to do that, I would have... Read more

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  • Aug 28
  • Appliances and Electronics
  • Savannah, Georgia
  • Dryer Purchase
  • 2
  • 2
  • 18

Rebelin hhgregg last night in Savannah gia, to look for a dryer. Found one we liked talked to ed the sales person we had to ask to stop talking to his friends and help us. Ed told us they had them in the back so we weren't in the truck and said come back the next night to get it. Came in to purchase the dryer a few minutes ago and were told there are none in the back and they won't have one... Read more

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  • Aug 28
  • Appliances and Electronics
  • Hobart, Indiana
  • 1
  • 1
  • 15

My brand new LG $1700 stove quit working on day 30 they wouldn't help told me I had to call LG because it has to be "within 30 days" her name was Courtney she was rude, insulting, and even told me " maybe I should've bought it from somewhere else" wtf I have spent over $8000 there in the last 2 years and planned on buying everything for my 2 kids new houses from them after this I will never... Read more

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  • Aug 26
  • Customer Service
  • Hhgregg Warranty
  • 2
  • 2
  • 31

We Bought a LG60lm7200 TV, this is the deluxe 3D smart tv. HH Gregg sold us a $500 warranty saying it covered everything except dropping the TV. We never buy these warranties but I figured with a $1600 tv it might be wise. Especially since it covered "EVERYTHING" . Well, the screen got hit and we went to the store to see about a new TV ...And guess what ....The warranty did not cover that... Read more

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  • Aug 24
  • Appliances and Electronics
  • Deptford Township, New Jersey
  • Kindle Fire Hdx Purchasing
  • 1
  • 1
  • 28

Walked in the store a few months ago to purchase a Kindle Fire HDX. Found the product and looked around for salesman. Product was looked behind display door. Although there were a few in the area they completely ignored me. I had to go to the counter to get help and purchase the Kindle. I was looking or a microwave yesterday in the Deptford store. Same treatment!! There were more than a few... Read more

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  • Aug 20
  • Laptops and Tablets
  • Cleveland, Ohio
  • Samsung Galaxy Tablet
  • 29

I ordered a 7" Samsung Galaxy Tablet from HHGregg onilne in July. I received the tablet a few days later only to find out that the "Power" button was broken. I called and discussed with them that the power button was broken, she issued a return tag and the UPS guy picked the item up the next day. I checked online and the Tablet was returned 7/25. I called roughly a week later to check and see... Read more

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  • Aug 14
  • Appliances and Electronics
  • Appleton, Wisconsin
  • Freezer Shipping Charges
  • 46

My husband and I bought a freezer from HHGregg. We were told shipping was free. So when it was totaled up there was the shipping charge. "Oh, we give you an in-store credit, or a cash card for 2/3 the amount." Nice. So we took the cash card option, and used part of it on a subsequent purchase. We weren't thrilled about the misleading information though. There was about $20 left on the card... Read more

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  • Aug 11
  • Appliances and Electronics
  • Defective Dishwasher
  • 41

"Got a great deal on an open box dishwasher. When I went back to get it they had sold it. In return they ordered me a newer dishwasher with no extra charge! GREAT DEAL! Not so much. The dishwasher has a manufactured defect. Samsung approved the exchange for another dishwasher. Here is when they get tricky. HHGreg will exchange it but I have to pay the original price not what they sold it to me... Read more

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  • Aug 09
  • Appliances and Electronics
  • Kitchen Appliances
  • 32

We just purchased a full set of kitchen appliances. Upon delivery hh gregg was supposed to hook up the water line to our refrigerator. They said we didn't have the proper hook up. We did. We called hh gregg for a refund because we paid for them to do this service. They will not refund is and where rude, we were treated like ***! They also nicked our brand new kitchen cabinets! And again too... Read more

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  • Aug 07
  • Appliances and Electronics
  • Defective Hp Laptop
  • 20

I purchased a HP laptop from HH Gregg and also got a replacement plan of 150.00 took it to them five different times and they treated me like *** so I'm stuck with a $700 laptop that I can't do anything with because it has a loose wire on it it was like that when I bought it HH Gregg is crooks liars and connivers and will get you to believe anything to put a little extra change in their wallets... Read more

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