HHGregg Complaints and Reviews

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HHGregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 550+6 mobile complaints
  • $210K claimed losses
  • $384 average
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  • 12 hours ago
  • Appliances and Electronics
  • Warranty
  • 1

Paid for an extended warranties when purchased refrigerator, TV, and dishwasher. Been trying for 2 weeks so far to get refrigerator repaired. Their phone system loops back and sends you to the wrong departments. After getting to talk to the right people find out the computer programmer or whoever typed in the wrong model number. So after faxing in the sales receipt and waiting another week they... Read more

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  • Jul 23
  • Appliances and Electronics
  • Raleigh, North Carolina
  • Dishwasher Installation Charges
  • 16

Was told I would have all 4 appliances I got on the same day then on delivery day I get the bad news .went to the manager mr Simmons in Raleigh nc and he took the employees side ask he states he ask his worker if he called me and he told manager yes why would I be angry on the delivery date if I was given this information ahead and manager was not helpful at all.they suck charged me 279.00 to... Read more

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  • Jul 21
  • Appliances and Electronics
  • Tv Return
  • 1
  • 31

I bought a TV in Devon, PA on a Friday afternoon. I paid cash for the TV along with a 5 yr. warranty. Total came to $331.00. The next day I saw it the same TV at Best Buy for a lesser price. I returned the TV back to hhgregg the next day for a refund (the TV was never even taken out of box). When I went to return it they took forever on the register and then I heard the girl say to the... Read more

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  • Jul 18
  • Appliances and Electronics
  • Birmingham, Alabama
  • Service Agreement Coverage
  • 1
  • 28

H. H. Gregg sold my wife a worthless service contract that is not worth the paper it was printed on. She was told by the salesman that she was buying a service contract that would cover any and all problems that might occur with her new Samsung washer and dryer. On the receipt it stated 10 year washer component only PSP and 5 year dryer component only PSP. We were led to believe that everything... Read more

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  • From mobile
  • HHGregg
  • Jul 17
  • by anonymous
  • #511647

I will never purchase anything from this company again! False advertisements and sales individuals who don't apologize for their wrongful advisements, but instead made me feel like an *** when I called in regards to the "promotion" that came with the tv. There was no promotion! They could've at least apologized for any miscommunication instead of saying "no, I know I wouldn't have advertised hulu... Add comment

  • From mobile
  • HHGregg
  • Jul 13
  • by anonymous
  • #509803

This company is a scam!! No one needs furniture this bad! Stay away!!!! Add comment

  • From mobile
  • HHGregg
  • Jul 11
  • by anonymous
  • #508989

Ordered online a 42" TV. Received damaged. Returned by ups. Called yo ck on status of reshipment and customer svs said I would receive an email in 2 days of reshipment. 7 days later after calling cust svs said a refund was issued. They never contacted me of such. Cust SVC was very rude to me and would not let me talk to a supervisor. Said they would not reship to me because it would just be... Add comment

  • Jul 09
  • Television/ Radio
  • Defective Merchandise
  • 22

Although I may be naive and trusting, it was hard to believe, as some posters mentioned here, that a company would purposely sell, supposedly brand new products, when they were actually returned, defective merchandise. BUT.... I believe it happened to me.... Without going into all the details, I strongly believe that I was sold a defective TV, whose EXTREME remote battery consumption, could not... Read more

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  • Jul 06
  • Appliances and Electronics
  • Ocala, Florida
  • Samsung Appliances Service Plan
  • 2
  • 32

Purchased $200 service plan for new Samsung washer and dryer. After 6 service calls, the washer still will not complete a cycle. The store manager in Ocala FL told me it's not his problem, and he sent an email to "corporate". Don't ever buy anything from these people! $2,000 later, 6 weeks, and 62 hours of my time, and the washer still doesn't work. The service technicians said they have... Read more

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  • From mobile
  • HHGregg
  • Jul 03
  • by anonymous
  • #506296

Went to Highland,IN store to purchase an air conditioner, laptop and 50'' tv only to be ignored. I am female with cash in hand...no greeting, no offer of assistance...but they acknowledged the man who came 15 minutes after me. Manager was smug when I called after I left. I'll take my business elsewhere. I feel I got off cheap. Add comment

 
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