HHGregg Complaints and Reviews

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HHGregg
Main address: c/o Corporate Headquarters Inquiries 46240 Indianapolis IN
1-866-974-7344, 1-800-284-7344, ,
  • 583+9 mobile complaints
  • $230K claimed losses
  • $392 average
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  • 1 day ago
  • Shopping
  • Fayetteville, North Carolina
  • Sharp Aquas
  • 6

I got this Sharp TV 60" it has never worked since I got it when I called hhgregg this grunt was so rude and then told me he put in for a replacement but it would take a few days. I kept calling he would never get back on the phone with me, he would have some girl say he is in negotiations with sharp (negotiations?) is this a summit meeting? All we want is the TV we paid for in working order.... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Saint Cloud, Florida
  • Undelivered Exhaust Fan
  • 6

I have had the same issue. Ordered an island exhaust fan and have been waiting for two weeks. Was told it was to be delivered the first,Monday but Monday came and went, then was promised Thursday but again no delivery. Was hung up on when I called the store. Also paid $106.00 For an installation consultation only to be told 5 minutes after arriving that they couldn't do the job. Finally driving... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Lg Washer And Dryer
  • 12

I purchased a washer and dryer on a Tuesday. It was to be delivered on Friday. Friday came---no delivery even though I stayed home. I called my sales person who said that the stack kit was not with the delivery so it was cancelled. NO ONE TOLD ME! To get this information, I was put on hold and subjected to a tinny sounding recording of the same (really bad) song over and over. After 3... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Troy, New York
  • Rude Salesman
  • 14

I went to purchase tablets for my teen grand kids. Salesman approached me and begin to tell me that these are not toys. I told him that I brought these before for my other grand kids. He replied that he don't want me bringing them back due to my lack of knowledge about the product. I said that I knew what I was buying. Instead of him providing me service he begin to talk down to me as I was his... Read more

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  • Sep 18
  • Appliances and Electronics
  • Duluth, Georgia
  • Injury Accident
  • 1
  • 1
  • 17

I had an accident at one of your stores where I came out of bathroom and the door sprung back toward me hitting my hand where one of my nails on my finger was cut in half. I went to the emergency room where they had to inject 5 shots of lidocaine in my finger to numb the finger to cut the hanging nail off. There has not been anyone from HHgregg to contact me and this incident happen : weeks ago.... Read more

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  • Sep 17
  • Appliances and Electronics
  • Chicago, Illinois
  • Delivery Service
  • 12

I was told my washer/dryer would be delivered a week ago. I called and they said that the appliance was not in and when I asked when it would be in and ready for delivery, the girl told me "I don't know - you just have to keep checking"! I would have thought they would call me. I was reading complaints on site and now I'm getting concerned. I need my washer/dryer not only delivered, but also... Read more

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  • Sep 16
  • Appliances and Electronics
  • Chicago, Illinois
  • Appliances Purchase
  • 16

I purchased and PAID for suite of Maytag appliances on 7/27 from HH Gregg in Evansville, IN. When I called on 8/7 to make sure they were in since we lived 11/2 hrs the Mgr said all but the range. It should be in one week. I called in a week the Mgr went to check and said the range was in but I'm sorry to say we SOLD YOUR refrigerator and microwave. This suite of appliances was purchased special... Read more

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  • Sep 16
  • Appliances and Electronics
  • Charleston, South Carolina
  • Samsung Dryer
  • 10

I Purchased a Samsung W/D set 8/24. Dlvd 8/26. Delivery refused to level, install or test machines, even though our receipt stated that they would. Called the store and got Jeanette in delivery, while they were still here. They left during my conversation with her. She offered a 100 credit on my acct. for the trouble. 7 calls and 3 weeks later - still no credit, even though she keeps promising... Read more

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  • Sep 15
  • Appliances and Electronics
  • Osceola, Indiana
  • Extended Waranty
  • 19

Worst company to deal with when it comes to customer service. Purchased a 60" Samsung 3D smart TV in February of 2013 with a extended 5 year warranty that cost an additional $450.00. Only to wait two weeks and two phone calls. To finally get a technician to travel over an hour who's appearance was anything but professional to call someone on his cell phone to tell him to check the remote... Read more

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  • From mobile
  • HHGregg
  • Sep 13
  • by anonymous
  • #533846

Bought a brand new washer 6 months ago and it's stops working. Now they are giving me the run around about a new one. And we have the extended 5 years warranty. They are trying to say they have to go through corporate. WTF! !!! Add comment

 
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