2.1
  • Good products1 votes
  • sales Manager1 votes
  • Appliances1 votes
  • Customer Service6 votes
  • NO CARE ABOUT PROBLEM2 votes
  • Company attitude2 votes
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  • 1 day ago
  • Installers
  • Kennesaw, Georgia
  • Appliance
  • 5
  • REVIEW RATING 4/5

I ordered washer and dryer to be delivered. Delivery morons damaged the dryer unloading it. I was told they could not leave it. I also was don't they didn't know when a replacement could be delivered. I then asked for a number to call and at first refused to give it to me. Saying they can't wait. In the mean time they took my old dryer and left. The lady who answered had a I don't care attitude... Read more

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  • From mobile
  • Hhgregg
  • 2 days ago
  • by anonymous
  • #571222

hhgregg has the absolute worst customer sevice I have every experience. The associates, managers and csr lack professional skill and are bottom from the barrel when it comes to assistance. I look forward to the day this company goes out of business Add comment

  • Dec 16
  • Appliances and Electronics
  • Lawrenceville, Georgia
  • Washing Machine Warranty
  • 9
  • REVIEW RATING 4/5

We have totally enjoyed our experiences at our store always being treated well with everyone being very helpful. It wasn't till we had to use our warranty service contract on our new washing machine that we have been failed. No service at all still waiting for a call back. Two weeks now without a washing machine that needs a new pump. Speaking to the executive desk did nothing to promote any... Read more

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  • Dec 16
  • Appliances and Electronics
  • Painesville, Ohio
  • Tv
  • 12
  • REVIEW RATING 3/5

Picked up TV got home found it was damaged hhgregg refused to return TV blamed customer TV was never checked in box. Poor customer service and wouldn't recommend buying anything from this company. Manager and employee need lesson in customer service. Called everyone I could to notify of this company practices so they cannot be put through such horrible treatment by this company. If this is how... Read more

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  • From mobile
  • Hhgregg
  • Dec 16
  • by anonymous
  • #570689

I drove to HHGREGG for a computer. HP 500-270 and it was on display for $559. I showed the clerk the Best Buy add for $509. Huge sign in store advertising a 110% price match. The employee comes back and says we don't carry that item anymore and the 110% price match is wrong. Tells me to go to Best Buy. West Mifflin Pa store... stay away it's all a scam. Add comment

  • Dec 16
  • Appliances and Electronics
  • Charlotte, North Carolina
  • Ge Microwave
  • 14
  • REVIEW RATING 4/5

I ordered GE Microwave on HHGREGG website on 11/28/2014. They instantly charged my card. Promised pickup date at the time my placing order was 12/03/2014. I never received any email from them regarding pickup till date. On Dec 12/4 I called store. Store employees had no information or update. They simply told me to call service desk. This is a biggest joke. Whenever I call them, I get a automated... Read more

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  • From mobile
  • Hhgregg
  • Dec 12
  • by anonymous
  • #569155

Who the *** let hhgregg make a store better yet more than one store. I order led my t.v 3 weeks ago. And they are just now shipping it off. I want my money back. Add comment

  • Dec 11
  • Appliances and Electronics
  • Mundelein, Illinois
  • Whirlpool Refrigerator
  • 21
  • REVIEW RATING 4/5

I bought a whirlpool refrigerator! In October 10 2012 and bought the 5yrs warranty!! I've had such bad service for them to come and fix my refrigerator. Finally in November 24th 2014 they came and kinda fixed it with used parts! The repair men said he ordered new parts. And my refrigerator started doing the same licking water and today is Dec.11 2014 and haven't heard from them. I've called for 3... Read more

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My t.v is 3 weeks late and still haven't got it. I call customer service and I've been hung up on, lie to, also quickly rushed of the phone. Not to mention the wait is like 45 mins. They gave me an arrival date and it's passed a week.. also I've paid 99 dollar just for delievery.. the company alone is a scam.. I'm still waiting. Add comment

  • Dec 10
  • Appliances and Electronics
  • Cape Coral, Florida
  • Samsung Tv
  • 30
  • REVIEW RATING 4/5

On line price for a Samsung 55" ultra HD tv was $999.00. At the store it was $1199.00 and I was told that the price changed on Sunday. I printed the price on Saturday and went to the store on Tuesday. Sounds like a scam to me ! I had trouble getting anyone to wait on me and use a walker. The salesman was curt and had a "Don't bother me attitude. When I questioned him about how long that price... Read more

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