2.1
  • Refrigerator2 votes
  • Ability to negotiate2 votes
  • Nice Salesman2 votes
  • Customer Service18 votes
  • Do not care about problem6 votes
  • No care about my problem3 votes
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  • Feb 18
  • Appliances and Electronics
  • Chicago, Illinois
  • Sales Personnel
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

My son and me were told by the Elizabethtown, KY store manager that if we wanted a good deal an a TV to make sure we talk to him. A few days later we went back and asked for the manager. A sales rep said he was not there, we explained that we wanted to talk with manager and told him what we were told. The sales rep then tried to pressure us into dealing with him. When we said we would wait to... Read more

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  • From mobile
  • Hhgregg
  • Feb 16
  • by anonymous
  • #595824

I went to Hhgreg for a TV and they told me I had to get something that would help build my credit and that would be 6 to$700 to get me started and when I pay I could get something esle.so the TV went from $766 to $2,112.49.so I am saying this enough is enough it is time all around the country to take a stand on this! Add comment

  • Feb 13
  • Appliances and Electronics
  • Boston, Massachusetts
  • Commercials
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

False advertisements weekly and you can never talk with management. Its time to call the local news statiin to invesigate the false sales and advertisement Read more

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  • Feb 11
  • Appliances and Electronics
  • Charleston, South Carolina
  • Appliance
  • 1
  • 1
  • 30
  • REVIEW RATING 3/5

scheduled delivery for am with the promise it wouldn't be before 9am. Had a meeting at 7:30 i had to attend. At 7:45 they call and state their on their way and will be at my house at 8:30. I leave meeting and rush home. They show up at 9:45. Then can't take old appliances away like i had requested at time of purchase. To top it off I mail in the rebate offer and they say its invalid because i... Read more

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  • Feb 08
  • Supermarkets and Malls
  • Lakeland, Florida
  • Refrigerator
  • 1
  • 1
  • 48
  • REVIEW RATING 3/5

Had many problems purchasing a frig that actally worked. Their new policy of free delivery is nothing but ajoke. They charge you up front and then say they will give you a gift card to the store for that amt or a visa card for that amt several weeks down the road. Duhhhh, stop misleading people because that is not what free means. Its just a way to keep more money in their account to gain... Read more

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  • Feb 01
  • Appliances and Electronics
  • Mentor, Ohio
  • Tv
  • 2
  • 2
  • 62
  • REVIEW RATING 5/5

Went to the mentor, ohio store purchased a 50" TV my daughter also bought a TV at the same time. They said they were going to check the TV to make sure it was Ok. The stock clerk opened the box pulled the TV about a third of the way out told the appliance supervisor it was ok. Brought it home set up my daughters TV which by the way they did not check. Opened the TV I bought and they was damage... Read more

Was this review helpful? 1 0
  • From mobile
  • Hhgregg
  • Jan 29
  • by anonymous
  • #588415

I ordered a 70"sharp aquos+q TV at hhgregg three weeks ago for NFL playoffs. I ordered it online and was supposed to be delivered Jan 18-23. I never received it and I called hhgregg and they tell me they have no history of my order, but they took the money from my account. And now I can't get through. I will have to go talk to a manager in store on my day off from work Saturday. Add comment

  • Jan 24
  • Appliances and Electronics
  • Fairborn, Ohio
  • Samsung Tv
  • 66
  • REVIEW RATING 4/5

Worst customer service I've ever seen! I bought a Samsung TV there and when we got it home, the only thing in the box was the TV. No remote, no stand, no manual. Turns out it was a floor demo. After trying for 2 hours to get in touch with someone on the phone, finally someone answered. He was completely rude. I explained what happened and ask if my husband could drive the 30 minutes out of his... Read more

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  • Jan 20
  • Appliances and Electronics
  • Baltimore, Maryland
  • Tv
  • 59
  • REVIEW RATING 4/5

Took a TV into the hhGregg Glenn Burnie, MD store three times for the same problem, 'no sound on the output sound-bar jacks'. They check it out the first time and agreed, No Sound. They gave me another TV, I asked if we should check it before leaving and the answer was 'no', I was the only one to report such a problem. Took it home and the TV has the same problem as the first. I took it back... Read more

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  • Jan 20
  • Employees and Ex-employees
  • Working Experience
  • 1
  • 1
  • 154
  • REVIEW RATING 4/5

I am glad that this posting is available where I can talk about my experiences as a former employee of HH Gregg. I worked for HH Gregg from 2008-2012. May I say that HH Gregg is by far, the worst company that I have ever worked for. There are so many unethical things that went on there that there are too many to list. Things such as employees calling each other names, managers not respecting you,... Read more

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