HHGregg - Holding Items I bought and will not deliver them

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Holding Items I bought and will not deliver them

Nov 28, 2008

HHGregg complaint by Paybackisgreat

On 11/28/2008 I bought a flat panel TV along with a TV stand At Hh Greg In Jonesboro Georgia, and paid $69.99 for the DS1 Deluxe delivery set to be delivered on Friday the 28th. At 1:30 pm Friday I hadn’t heard anything so I called the store to inquire about it. Needless to say I had one person to hang up on me, another just put me on hold. One person told me it was at the warehouse and she would call me back when she found out what was going on with it. I told her ok and I waited for an hour and didn’t hear back, so I went back to the store and spoke with the manager it was about 3:30. I told him about what was going on he called the warehouse and they told him they show it being delivered on Saturday the 29th not Friday the 28th. Now they’re telling me due to someone screwed up it being delivered on Saturday. Then Friday night about 8:35 the manager calls me and tells me it’s not going to be delivered on Saturday! I paid a total with the delivery cost, of $1612.86 I paid and arranged for it to be delivered on Friday the 28th. How long do I halve to wait to get my items that HH Greg has, and don’t want to Deliver. I feel that if I don’t get immediate attention on I should pass this along to Clark Howard and Channel 2 Randy Travis.

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Comments (1)

1. Written by SALLY, on 01-12-2008 12:11

Do a charge back to your credit card and buy from somewhere else. Idiot.

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