Hhgregg - Purchasing the "extended" warranty on electronics? Not worth it


ok so - almost 5 years ago, we go to HHGregg, buy one of their best Hitachi 55 inch HDTV / LCD and we pay $400 extra $'s for the extended warranty.We were told at the time of sale IF the TV was not able to be repaired in 30 days, this warranty would replace the TV with something comparable.

Well...it took 87 days for my Hitachi to be repaired. It was a nightmare. I never could find out who the warranty company was, calls were never returned, and they ended up telling me that HHGreggs salesman had lied because there is no set amount of days you wait before they fix your tv. MAKE SURE you get whatever they are promising you in this extended, extra cost warranty IN WRITING before you purchase the warranty.

From now on, I probably won't buy the best - I will buy cheaper, hope it lasts for a few years and then when troubles start, throw the set away.

In home repair is outrageous...and even when you buy the best anymore, it doesn't mean longer lasting.Sad - right?

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More Review Details

Product or service
Hitachi 55 Inch Lcd
Review category
Appliances and Electronics
Review rating
1 out of 5
review #204817 by anonymous
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