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About 4 years ago, I had a great experience with HH Gregg. I spent about $9,000 on electronics and appliances. Good prices, honest and easy to deal with sale person. Boy have things changed! I went in this past week to purchase a new fridge, gas stove, dryer, and furniture. I had called in advance a few days before to ask questions about a couple of the products. I spoke to a sales person (Tracy). When I went into the store, Tracy was not there,...
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1.3
I didn't like
  • Dishonest salesperson
  • Unethical and illegal practices
  • Attempts to charge more for product than price tag
Horrible company to deal with.. specially the Warrentech extended warranty. I bought a dishwasher for 799.00 extended warranty for 149. Total wa over 900.00 my samsung dishwasher is no fixable. They only gave me 506.00 they compared it to one that is not even similar to what I bought. Called customer service they are so rude and honestly they robed me. I.WILL NEVER BUY ANYTHING FROM THEM NOR WILL recommend them. You call them and they dont care...
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1.0
#1007328
On 11/18/16 we purchased a new refrigerator ,stove ,dishwasher , and microwave from H.H.Gregg in Hudson, FL. They were delivered on 11/21/16 except for the microwave which we were told it would be delivered by 12/3/16. Needless to say 3 more delivery dates were promised to us since then. Today (2/10/17 ) we called again because this was the last delivery date promised and was told they would be in on 2/21/17. Do you see a pattern here??? We will...
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I liked
  • Good selection
  • Good product
I didn't like
  • Being put off on delivery for 3 months and counting
#1005904

Short Review for February 17, 2017

#1009787
Sales people where short with us.Unclear as to how many in stock.We had a delivery time called to us for the next day.We told them we could not make that time.Please reschedule 4 next day. Washer and dryer vanished. NONE IN Stock.Where they ever.Might be a month.Going to Home Depot. Hh has good prices. HOME DEPOT will match.
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Hhgregg Microsoft Xbox One S 1Tb Gears Of War 4 Bundle Deal Review

#1004406
Nedd to talk to customer service
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Hhgregg Delivery Service Review

#998865
1.8
Never received electric range kit at delivery it took 3 trips to the store four calls to have them refund the 35 dollars. Poor communications within company and with manager. Think twice about buying anything else from this company. Treat costumer with no respect!
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Hhgregg Shipping Service Review

#994630
2.8
Hhgregg is like everybody else they lied to you they say you stuff they don't have and it takes four months and they still don't do nothing about it and they used to like in payment that's when you don't have it and hhgregg need to do something about this and I send you bad products out here then they had to come back and fix him again and again I still haven't got it all
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Bought a new tv and sound system Feb 2016 for 12 months same as cash, come September thru added back finances charges, want informed, not on my bill, when i called to pay it off is when i found out about the charges. Called store, they promised HQ would call in 24hs. Four days later i called them, they did they don't even know what they were offering back then. I found the ad from Feb 2016 (thanks to the Internet) and showed them what their sale...
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I received a $100 gift card as part of a promotion for FREE SHIPPING.When I went to use the gift card,it was "expired".No reputable company would have a gift card that "expires",at least not for a minimum of 5 years or more.I will never do business at this business,and they will lose far more than $100 from me.They clearly could conduct themselves in a more consumer friendly environment,but they choose to *** off consumers.When I went to the...
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Hh has missed two delivery dates without even contactong me. I know the next day my furniture isnt delivered. No information, no phone calls and no furniture. I bet they wont forget to bill me. Called today about why the furniture is not delivered and get told it will be another week. Today is already 8 days past the original delivery date. If i had not contacted them with questions about where the furniture is i still would not have any...
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1.6
#1002076
I went to hhgregg to purchase new appliances for my kitchen. There employee pointed me in the direction of some floor models that needed to be moved out and thought it would be a better deal for me. I got my order in a timely manner but 5 days after the arrival my fridge quit working. I call Samsung and hhgregg to get someone out to fix it. It had a 3 year warranty on it, so they were SUPPOSE to fix it or replace it for free. Well nobody showed...
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2.1
I liked
  • Delivery
I didn't like
  • Quality of product received
  • Units been down
  • Repairs
#1000790
Twice this week I had a scheduled delivery of a washer and dryer that we purchased previously. The first delivery didn't occur and there was no notice from the company. Today's delivery didn't occur either and when I called to finally find out what happened, they informed me that the appliance was not in stock and wouldn't be until early February. There was no notice or phone call. I will never deal with them again. I cancelled my order and got...
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2.8
#998609
I bought a gas range from you. The salesperson said it not be a problem to have delivered after 3:00. The delivery company said they would pick the time for it to be delivered. They said it be a 50/50 chance that I would be able to have it delivered when I wanted. I called the store and told them to have it taken there. I called Thursday morning and talked to Carol. I asked her to call when the truck had been there. She said it would be after...
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2.8
I didn't like
  • Poor customer service on delivery
#998317

Contact Hhgregg

Headquarters Address:
hhgregg appliances Inc.
c/o Corporate Headquarters Inquiries 4151 East 96th Street
Indianapolis, IN 46240
Phone:
(866) 974-7344
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This company not only hires the lowest end employees but they also offer the most pathetic customer service possible. I spent thousands of dollars in their store and will never step foot into one of their stores again. They do NOT take care of their customers, nor do they try to offer alternatives or advice where they fall short. I would advise against shopping this retailer and go through another retailer with experience and better standards....
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Anonymous

Anonymous Can't believe they are still in business , would not recommend them to anyone !!

1.0
#997315