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Sat on the phone Monday for an hour listening to a recording that said all the agents were busy and to go to the web site, which I did and scheduled a service call for today, 7/20/17. Needless to say no one showed up. My washer is still leaking, my family room is...
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1.4
I didn't like
  • Washer is till broke
  • Workers lied to me
#1077180
Reply to reviews
I bought an LG tv last year with a 5 year extended warranty witch costed 200$ extra. Now my tv doesn't work and I need to use my warranty, and now I try to use the web site witch doesn't recognize the transaction ,how convenient is that, and I try to do it by phone...
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Anonymous
Smitty

Time to start a paper trail. You should have done it earlier. No more calls.Written complaint, Certified Mail return receipt requested , followup within 10 days.You're giving ...

Product
#1073515
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I purchased the majority of my new homes appliances at HH Gregg, spending well over 5K. My Whirlpool Gold series double wall oven did not get installed until well passed the return policies' requirements. I can't stand this oven! It is SO LOUD! And, besides that fact,...
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WP2008
WP2008

annsaroundtown_83:Thank you for your review. We are sorry to hear that you're not completely satisfied with your Wall Oven. We would like to inquire further about your review ...

Anonymous
Anonymous

You are more than welcome to bring the oven down to your local store for a return--although I think you'll find the store locked and empty! Too bad and so sad for you.

1.9
#1072008
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Hhgregg - Protection Plan Rip Off!

Hhgregg
#1067571
I purchased a 5 year warranty on an expensive Samsung refrigerator for $429.99. Their phone numbers and web site are bogus! Their automated phone system puts you on hold forever, until you just give up because you know there's no person there. The website is a joke! I'm glad these crooks are out of business! I threw away nearly $500 on NOTHING! My refrigerator still needs to be repaired!
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Hhgregg - Rebate card

Hhgregg
#1052625
5.0
I went on 27 may to spend my card only to see they had allready closed .called 800 # frm this sight useless
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Sectional Sofa Review

Hhgregg
#1031826
Now that hhgregg is going out of business what happens to my 5 year extended warranty
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Washer And Dryer Combination Review

Hhgregg
#1030334
1.0
Really bad experience... They delivered an open box, without a drain hose... And the washer dryer still rest in the hall way without a drain hose.. Inoperable...
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7/6/17 - Last year when I purchased washer and dryer from hh Gregg I went ahead and purchased five year extended warranty. I have an issue now with the dryer. I called an appliance company that is used by the warranty company and was told I had to go through the...
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WP2008
WP2008

anonymous:We're sorry to hear of your frustrations, however, extended warranties are administered through a third party provider. Whirlpool has no jurisdiction over your servi...

#1070492
Reply to reviews
I own a dishwasher and I called the services plan in April. My dishwasher is still not fixed. I have a video that I have been on the phone for a hour. The services plan sent ATES that never answers the phone. My husband and I have to *** from work because ATES only...
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1.0
#1053899
Reply to reviews
Each time I have filed a complaint and requested service they have sent someone out but the service provider does not have a list of the problems and they tinker around with it and claim it is fixed. To date none of the problems I submitted to the claims dept have been...
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2.1
#1047941
Reply to reviews
HHGregg and LG are horrible. 5 year extended warranty isn't worth ***. Have been trying to get my refrigerator fixed since November, now May. Service tech just left, AGAIN. This time right part, but for wrong model. Last time wrong part. Time before that he said he...
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1.0
#1045936
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I bought and still paying on living room set all reclining. Have not had 8 months. Love seat back is broken on one side. Called to get repaired 3 months ago and still waiting. Called numerious times with being told they have no repairman in my area. Called again Monday...
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Anonymous
Joseph

Same problem here been waiting on a repair 3 months now every time I call it's a different answer

Anonymous
Anonymous

Called again today belong told they they will call me when they find service man. When will this be after they go out of business?

1.0
#1033991
Reply to reviews
I have a Samsung front load washer that smells moldy. I have tried to resolve the issue but haven't had any luck doing so on my own, so I'm reaching out to warn others. I bought the washer at HH Gregg and I purchased their premium service plan warranty. HH Gregg has a...
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1.9
#1031624
Reply to reviews
I want to start off by saying that the management at this store is horrible. I say this after having a few unpleasant visits to the store and the encounter with them both on the phone and in-person. My horror story started March 16th 2016 when I visited the store to...
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Anonymous
linda armstrong

I was just sold a mic that was 2012 and with one leg went to take back I was told to call whirlpool for the leg part because its so old they don't have one. never offered a wa...

Anonymous
Anonymous

they sold me a tv at a great price that sparked fire ,now 1 month later there manager said were chapter 11' and hung up his name michael this is beyond my comprehentionso

1.0
I didn't like
  • Entire process
#1025820
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