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My TV stopped working after about 18mths. I did not know HHGregg went out of business, but I was excited that I could still use my warranty. The 1st phone call, I got through no problems. They told me someone would come to my house on Wednesday. That was cool, only 3...
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#1116792
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I have 4 extended warranties on items purchased from HHgregg... - 800-279-1662 --put on hold for OVER 30 MINUTES - called 888-446-8006 - number puts you through over 9 'YOU HAVE WON XYZ..." prompts... UGH - called 800-342-5349 went through prompts and ended up on hold;...
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#1104479
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Featured

HHGregg screwed
I purchased $16000.00 worth of appliances January 2015 and all 5 year PSP warrantee's now my Lg side by side is not freezing i just tried calling HHGregg and no answer looked online and seen they closed all stores so i guess im screwed out of my money and will have to...
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Anonymous
Anonymous

Good luck!The issue here is to purchase at well known places that surely will not go out of business.Try going through LG but I doubt you were smart enough to get a warranty t...

Anonymous
AD

Is your PSP plan through Warrantech? If so, their number is 1-800-342-5349. Good luck. Been trying to resolve defective fridge/freezer issue since 6/28/17.

1.4
#1085260
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Hhgregg - Replace lg rubber seal

Hhgregg
#1116179
1.0
Details
I am trying to contact the warranty department, the seal just started coming apart 10/2017
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Warranty

Hhgregg will not honor warranty

Hhgregg
#1113088
1.0
Details
I bought a five year warranty phone for the company are all discounted can't get a hold of any for the warranty I know it was going to happen because I tryied and truied to get them to come out for my tv and they kept giving me excuse . So now I have a five year warranty that i purchase and I can't use because they won't honor ... if any one knows of a number I can all Liz post .
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Hhgregg - Worse experience cant get a hold of anyone

Hhgregg
#1106925
3.5
Details
I try to call, email. my daugther computer has a crack screen, bought less then a year ago and extended warranty was also purchased, 2 labtops. under jose ramirez.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hhgregg - Washer break down

Hhgregg
#1102743
3.0
Details
No one answered the phone
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I bought a new refrigerator months before i saw they went out of business in my area. I had to purchase a new warranty through the manufacturer. I called HHgreg customer service and they sent me out the paperwork to cancel and get a refund so i filled it out and sent...
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1.0
#1082033
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Yes I have a refrigerator RF263BEAESR warrenty rfwt71-5. plus a stove FFGF3047LS warrenty RNWT21-5, both on a warrenty. I'm asking they fix both. refrigerator needs work and freezer lining need checked as for the stove left side front burner not working plus right side...
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RobertHowton
RobertHowton

What good is it to buy a warrenty?

1.0
I didn't like
  • Refund time and process
#1080085
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We purchased appliances from HHgregg company and the salesman told us it will be 12 months free interest rate. I was paying several months in time much more then the minimum due amount trying to pay as quickly as possible.. Suddenly I noticed that my balance is still...
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1.0
I didn't like
  • Read my review and their cheating policies
#1079951
Reply to reviews
I also have a reclining love seat that broke. I have had it less than 2 years and I noticed the right side of the love seat's cushion was sinking to the right - sinking in towards the side where the handle is that raises the footrest. The other night I pulled the...
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Anonymous
Anonymous

Company is totally out of business, so they won't be helping you or proposing a solution... They don't care if you don't shop them again considering they all have new jobs!

Product
#1079923
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Sat on the phone Monday for an hour listening to a recording that said all the agents were busy and to go to the web site, which I did and scheduled a service call for today, 7/20/17. Needless to say no one showed up. My washer is still leaking, my family room is...
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1.4
I didn't like
  • Workers lied to me
  • Washer is till broke
#1077180
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I bought an LG tv last year with a 5 year extended warranty witch costed 200$ extra. Now my tv doesn't work and I need to use my warranty, and now I try to use the web site witch doesn't recognize the transaction ,how convenient is that, and I try to do it by phone...
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Anonymous
Smitty

Time to start a paper trail. You should have done it earlier. No more calls.Written complaint, Certified Mail return receipt requested , followup within 10 days.You're giving ...

Product
#1073515
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Contact Hhgregg

Mailing Address:
hhgregg appliances Inc.
c/o Corporate Headquarters Inquiries 4151 East 96th Street
Indianapolis, IN 46240
Phone:
(866) 974-7344
More
I purchased the majority of my new homes appliances at HH Gregg, spending well over 5K. My Whirlpool Gold series double wall oven did not get installed until well passed the return policies' requirements. I can't stand this oven! It is SO LOUD! And, besides that fact,...
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WP2008
WP2008

annsaroundtown_83:Thank you for your review. We are sorry to hear that you're not completely satisfied with your Wall Oven. We would like to inquire further about your review ...

Anonymous
Anonymous

You are more than welcome to bring the oven down to your local store for a return--although I think you'll find the store locked and empty! Too bad and so sad for you.

1.9
#1072008
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