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1.6 Based on 254 reviews
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  • Customers like
    • Nice salesman 11
    • Good product 5
    • Refrigerator 4
  • Customers don't like
    • Customer service 36
    • Do not care about problem 23
    • Still no resolution 13
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About 4 years ago, I had a great experience with HH Gregg. I spent about $9,000 on electronics and appliances. Good prices, honest and easy to deal with sale person. Boy have things changed! I went in this past week to purchase a new fridge, gas stove, dryer, and furniture. I had called in advance a few days before to ask questions about a couple of the products. I spoke to a sales person (Tracy). When I went into the store, Tracy was not there,... Read more

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  • From mobile
  • Feb 17
  • by anonymous
  • #1009787

Sales people where short with us.Unclear as to how many in stock.We had a delivery time called to us for the next day.We told them we could not make that time.Please reschedule 4 next day. Washer and dryer vanished. NONE IN Stock.Where they ever.Might be a month.Going to Home Depot. Hh has good prices. HOME DEPOT will match.

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Horrible company to deal with.. specially the Warrentech extended warranty. I bought a dishwasher for 799.00 extended warranty for 149. Total wa over 900.00 my samsung dishwasher is no fixable. They only gave me 506.00 they compared it to one that is not even similar to what I bought. Called customer service they are so rude and honestly they robed me. I.WILL NEVER BUY ANYTHING FROM THEM NOR WILL recommend them. You call them and they dont care... Read more

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On 11/18/16 we purchased a new refrigerator ,stove ,dishwasher , and microwave from H.H.Gregg in Hudson, FL. They were delivered on 11/21/16 except for the microwave which we were told it would be delivered by 12/3/16. Needless to say 3 more delivery dates were promised to us since then. Today (2/10/17 ) we called again because this was the last delivery date promised and was told they would be in on 2/21/17. Do you see a pattern here??? We will... Read more

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Bought a new tv and sound system Feb 2016 for 12 months same as cash, come September thru added back finances charges, want informed, not on my bill, when i called to pay it off is when i found out about the charges. Called store, they promised HQ would call in 24hs. Four days later i called them, they did they don't even know what they were offering back then. I found the ad from Feb 2016 (thanks to the Internet) and showed them what their sale... Read more

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I received a $100 gift card as part of a promotion for FREE SHIPPING.When I went to use the gift card,it was "expired".No reputable company would have a gift card that "expires",at least not for a minimum of 5 years or more.I will never do business at this business,and they will lose far more than $100 from me.They clearly could conduct themselves in a more consumer friendly environment,but they choose to *** off consumers.When I went to the... Read more

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Hh has missed two delivery dates without even contactong me. I know the next day my furniture isnt delivered. No information, no phone calls and no furniture. I bet they wont forget to bill me. Called today about why the furniture is not delivered and get told it will be another week. Today is already 8 days past the original delivery date. If i had not contacted them with questions about where the furniture is i still would not have any... Read more

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I went to hhgregg to purchase new appliances for my kitchen. There employee pointed me in the direction of some floor models that needed to be moved out and thought it would be a better deal for me. I got my order in a timely manner but 5 days after the arrival my fridge quit working. I call Samsung and hhgregg to get someone out to fix it. It had a 3 year warranty on it, so they were SUPPOSE to fix it or replace it for free. Well nobody showed... Read more

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  • From mobile
  • Jan 28
  • by anonymous
  • #998865

Never received electric range kit at delivery it took 3 trips to the store four calls to have them refund the 35 dollars. Poor communications within company and with manager. Think twice about buying anything else from this company. Treat costumer with no respect!

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