A few weeks ago, i posted an article about HH Greg taking a very long time to fix my broken 42' LCD.Now the news is they cannot fix it, so they decided to exchange a new one for me.
But they do not have my old model which i bought just 1 year ago and a 5 year warranty. Here's the kicker, they said that the warranty is gone for teh exchanged. I lost $400 in 1 year for a freaking 5 Year warranty. They said that the warranty paid off for the exchange of TV.
I regret buying stuff from them...so i have to pick out another TV so i piked a 2 inch smaller LCD and got a credit of $250 back. But the rep told me that i will have to use it within 30 days...what kind of rule is this? Forcing your customer to rush and buy things off even if you guys don't sell ***? They have poor inventory management.
I was looking for a PSP or a DS but they had none.
All they had was 360 and PS3 bundle which are a total rip off.I hated this company with passion...