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7/6/17 - Last year when I purchased washer and dryer from hh Gregg I went ahead and purchased five year extended warranty. I have an issue now with the dryer. I called an appliance company that is used by the warranty company and was told I had to go through the...
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WP2008
WP2008

anonymous:We're sorry to hear of your frustrations, however, extended warranties are administered through a third party provider. Whirlpool has no jurisdiction over your servi...

#1070492
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I own a dishwasher and I called the services plan in April. My dishwasher is still not fixed. I have a video that I have been on the phone for a hour. The services plan sent ATES that never answers the phone. My husband and I have to *** from work because ATES only...
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1.0
#1053899
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Each time I have filed a complaint and requested service they have sent someone out but the service provider does not have a list of the problems and they tinker around with it and claim it is fixed. To date none of the problems I submitted to the claims dept have been...
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2.1
#1047941
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Hhgregg will not honor warranty

Hhgregg
#1113088
1.0
Details
I bought a five year warranty phone for the company are all discounted can't get a hold of any for the warranty I know it was going to happen because I tryied and truied to get them to come out for my tv and they kept giving me excuse . So now I have a five year warranty that i purchase and I can't use because they won't honor ... if any one knows of a number I can all Liz post .
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Hhgregg - Worse experience cant get a hold of anyone

Hhgregg
#1106925
3.5
Details
I try to call, email. my daugther computer has a crack screen, bought less then a year ago and extended warranty was also purchased, 2 labtops. under jose ramirez.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hhgregg - Washer break down

Hhgregg
#1102743
3.0
Details
No one answered the phone
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hhgregg - My tv isnt working and i have a warranty on it

Hhgregg
#1099880
I tryed to contact them but they say they are closing be they need to deliver me another tv asap
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HHGregg and LG are horrible. 5 year extended warranty isn't worth ***. Have been trying to get my refrigerator fixed since November, now May. Service tech just left, AGAIN. This time right part, but for wrong model. Last time wrong part. Time before that he said he...
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1.0
#1045936
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I bought and still paying on living room set all reclining. Have not had 8 months. Love seat back is broken on one side. Called to get repaired 3 months ago and still waiting. Called numerious times with being told they have no repairman in my area. Called again Monday...
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Anonymous
Joseph

Same problem here been waiting on a repair 3 months now every time I call it's a different answer

Anonymous
Anonymous

Called again today belong told they they will call me when they find service man. When will this be after they go out of business?

1.0
#1033991
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I have a Samsung front load washer that smells moldy. I have tried to resolve the issue but haven't had any luck doing so on my own, so I'm reaching out to warn others. I bought the washer at HH Gregg and I purchased their premium service plan warranty. HH Gregg has a...
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1.9
#1031624
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I want to start off by saying that the management at this store is horrible. I say this after having a few unpleasant visits to the store and the encounter with them both on the phone and in-person. My horror story started March 16th 2016 when I visited the store to...
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Anonymous
linda armstrong

I was just sold a mic that was 2012 and with one leg went to take back I was told to call whirlpool for the leg part because its so old they don't have one. never offered a wa...

Anonymous
Anonymous

they sold me a tv at a great price that sparked fire ,now 1 month later there manager said were chapter 11' and hung up his name michael this is beyond my comprehentionso

1.0
I didn't like
  • Entire process
#1025820
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I went online and ordered 4 Kitchen stools. Immediately after ordering I called them to say I believe I checked the wrong size for the stools. The girl in customer service was quite helpful when I explained that I needed to purchase counter height and believe that I...
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Anonymous
Anonymous

$300 for a stool ? There lies your first problem - overpaying ! What the *** are they made of, gold plate ?

1.0
#1025094
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Our local HHGregg in Pensacola is going out of business. Since we had previously been happy with the purchase of a refrigerator there, we decided to go back when our 20 yr old dishwasher *** the bed. We purchased a Bosch dishwasher that was a floor model. We were told...
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2.2
#1021199
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This store is great in pricing and we have purchased several appliances from them in the past. BUT NO MORE!!! We bought a premium extended warranty on our last purchase of a washer/dryer combo, but they REFUSE to honor the warranty. The company they used to support the...
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1.0
Calera, Alabama
I didn't like
  • Dont honour what they sell
#1020695
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