My experience purchasing a Toshiba dryer from HHGregg was pleasant until the installation crews arrived.After a series of complications, finally the third installation crew installed my dryer--but not until after they had crudely enlarged the pre-installed dryer vent.
The crew, who could not speak English, denied that they had damaged my property. After more than a year wrangling with HHGregg, they denied my claim and stand by the installation company. No HHGregg employee ever inspected the damage nor did anyone from the delivery company. I now have a complaint with the state Attorney General's office and will most likely take them to Small Claims Court.
This company is a bully, inherently dishonest, and deserve to go out of business.
Unless you file claims with your state consumer protection agencies and with the BBB, they have no incentive to change.Needless to say, we will never purchase another product from them and will tell every one who will listen about their substandard, dishonest service.
More Review Details
|Product or Service Quality|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Damage fixed
- Monetary loss:
- Product or service
- Toshiba Dryer Installation
- Review category
- Appliances and Electronics
You May Also Like
- "The first new wave oven I had worked great for over four years. Bought the two deal special late 2013. Gave one to my mom for Christmas. Kept the other..."
- "I purchased a 50-inch TV during the first shopping event at Walmart Thanksgiving Day for the one hour guarantee. Upon arriving home (2-hours away from the store), I entered..."
- "We purchased a Kenmore Dishwasher (Model 665.13732K601) when we remodeled approximately 4 years ago. The dishwasher has done a good job cleaning, but after the first year the buttons..."
- "This is the bull *** I have to put up with living at the WILLOWS in Glen Burnie MD owed By Morgan Properties this day we caught 7 mice in..."
- "I am so upset with this company...I spent over $100 in a large basket with next day delivery. It was not shipped until three days after my order. Upon delivery,..."
- "DO NOT LET THESE GUYS TOUCH YOUR CAR! THEY I had my new wheels and tires installed couple of weeks ago and this is what happened - 1. my..."
- "Their service sucks! Couple days ago I notice my page was in blank when I had many listings and I contact them by email and they said because they send..."
- "We ordered in July and did not get till 10-21-2016 Was supposed to be like the 2016's with some new additions. We picked up, no storage, white flooring,..."
- "Dear Sir I have been using all different types of your products for a long time now. However, today I had my worst experience with your Company. I bought Sally Hansen Ouch..."