Contact Hhgregg Customer Service
How to Reach a Person at Hhgregg
Verified Contact Information
Toll-Free Number:
-
1-800-284-7344
Customer Service:
-
1-765-447-5031
-
1-765-649-5531
-
1-317-888-2192
Hhgregg Emails:
Customer Service
onlinecustomercare@hhgregg.com
Hhgregg Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Hhgregg Phone Number
1 (800) 284-7344
Average Calls duration
1 minute
Most Popular Hhgregg Email Address
customercare@hhgregg.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
Call Volume by Day
View full overview ›
Hhgregg Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Hhgregg Phone Number | 1 (800) 284-7344 |
| Average Calls duration | 1 minute |
| Most Popular Hhgregg Email Address | customercare@hhgregg.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 86% phone, 14% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
Call Volume by Day
Contact Information
Hhgregg Website:
Hhgregg Help Center:
Corporate Office Address:
H. H. Gregg, Inc.
4151 East 96th Street
Indianapolis,
Indiana
46240
United States
Summary of Hhgregg Customer Service Calls
313
TOTAL
CALLS
CALLS
01:19
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hhgregg?
Product/ Service Question:
- “I’m trying to buy a God dam car from your company but nobody is cooperating.”
- “Extended warranty”
- “Warranty information”
Request for Information Question:
- “Speak to someone”
- “I need to know about my warranty”
- “To check on a warranty on a washing machine”
Payments and Charges Question:
- “Bill”
- “I have a rebate card that i want to use”
- “Receipts from purchases”
Staff Question:
- “Washing machine need service”
- “Warranty service”
- “Need service for washer, stove, and refrigerator. All appliances purchased at hhgregg in Springfield, Illinois about 3 years ago and under warranty for 5 years”
Account Question:
- “I see a balance I don’t know about”
- “I wanted to know if my account was still available”
- “To pay the total balance”
Employment Question:
- “W2-2017”
- “W2”
Refund Question:
- “I need refund my money”
- “Refund”
Cards Question:
- “HH GREGG CARD RENEWED”
- “Have a credit card where can't I use in Dayton ohio”
Return/ Replace Question:
- “Replace lg washer runber seal”
Other Question:
- “Dell car”
- “My refrigerator is notCooling”
- “I have a big issue with hhgregg”
Compare Hhgregg Customer Service To
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Hhgregg