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Summary of Hhgregg Customer Service Calls

186 TOTAL CALLS
56% SUCCESSFUL CONNECTIONS
01:25 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Hhgregg to Ask about:

Employment:

  • “W2-2017”
  • “About my 2017 W2 forms”
  • “W2”

Account:

  • “Need information on account”
  • “To pay the total balance”

Staff:

  • “Warranty service”

Product/ Service quality:

  • “Broken furniture”
  • “Broken dtyer”
  • “My dishwasher broke”

Cards:

  • “Have a credit card where can't I use in Dayton ohio”

Return/ Replace:

  • “Replace lg washer runber seal”

Other:

  • “I have problem with my Amanda/ won’t make ice”
  • “I have problem with my Amanda”
  • “Amanda/refrigerator the ice maker does not work and it’s only 4 years or less”

About Hhgregg

Top 5 Likes about Hhgregg

Nice salesman, Good product, Refrigerator, Sales person, Appliances

Top 5 Dislikes about Hhgregg

Customer service, Do not care about problem, Still no resolution, Warranty, Worst manager ever

Summary

HH Gregg is an online source for consumer electronics. This company offers a wide range of televisions, plasma, LCD, DLP, home appliances, and so much more. The company offers a wide range of different household appliances and electronics: MP3 players, DVD players, cooking products, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. In addition, the company provides its customer with a number of various rebates, special offers and bonus offers that make shopping with HH Gregg more pleasant.

In addition, HH Gregg the company has recently presented a lineup of innovative appliances.

Hhgregg reviews and complaints

Hhgregg is ranked 241 out of 2431 in Appliances and Electronics category

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Hhgregg Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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