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Summary of Hhgregg Customer Service Calls

209 TOTAL CALLS
59% SUCCESSFUL CONNECTIONS
01:20 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Hhgregg to Ask about:

Employment:

  • “W2-2017”
  • “About my 2017 W2 forms”
  • “W2”

Staff:

  • “Warranty service”
  • “Need service for washer, stove, and refrigerator. All appliances purchased at hhgregg in Springfield, Illinois about 3 years ago and under warranty for 5 years”

Account:

  • “Need information on account”
  • “To pay the total balance”

Product/ Service:

  • “Broken furniture”
  • “Broken dtyer”
  • “My dishwasher broke”

Request for Information:

  • “About a reciept”

Cards:

  • “Have a credit card where can't I use in Dayton ohio”

Return/ Replace:

  • “Replace lg washer runber seal”

Other:

  • “Warrnty”
  • “I nees a receipt for proof of ownership”
  • “Need a part”

About Hhgregg

Top 5 Likes about Hhgregg

Nice salesman, Good products, Refrigerator, Sales person, Appliances

Top 5 Dislikes about Hhgregg

Poor customer service, No care about my problem, Still no resolution, Warranty, Rude manager

Summary

HH Gregg is an online source for consumer electronics. This company offers a wide range of televisions, plasma, LCD, DLP, home appliances, and so much more. The company offers a wide range of different household appliances and electronics: MP3 players, DVD players, cooking products, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. In addition, the company provides its customer with a number of various rebates, special offers and bonus offers that make shopping with HH Gregg more pleasant.

In addition, HH Gregg the company has recently presented a lineup of innovative appliances.

Hhgregg reviews and complaints

Hhgregg is ranked 242 out of 2455 in Appliances and Electronics category

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Hhgregg Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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