Hhgregg Phone Numbers and Emails

Toll-Free Number:

  • (800) 284-7344

Customer Service:

  • (732) 357-1875
  • (765) 447-5031
  • (765) 649-5531
  • (317) 888-2192
  • (317) 848-8710
  • (812) 330-2040
  • (765) 286-3800
  • (866) 974-7344
  • (317) 293-4922

Hhgregg Emails:

Customer Service
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Hhgregg Contact Information

Hhgregg Website:

Hhgregg Help Center:

Corporate Office Address:

H. H. Gregg, Inc.
4151 East 96th Street
Indianapolis, Indiana 46240
United States

Hhgregg Rating Based on 318 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Hhgregg Customer Service Calls

299 TOTAL
CALLS
01:19 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hhgregg Customer Service?

Request for Information Question:

  • “I need to know about my warranty”
  • “To check on a warranty on a washing machine”
  • “Need help with a item I purchased from store”

Product/ Service Question:

  • “My washer is not working”
  • “I need a copy of my purchase for warranty work on my LG refrigerator”
  • “Access my insurance policy for refrigerator”

Staff Question:

  • “Washing machine need service”
  • “Warranty service”
  • “Need service for washer, stove, and refrigerator. All appliances purchased at hhgregg in Springfield, Illinois about 3 years ago and under warranty for 5 years”

Payments and Charges Question:

  • “Bill”
  • “I have a rebate card that i want to use”
  • “Charger for a electric chair”

Employment Question:

  • “W2-2017”
  • “W2”

Cards Question:

  • “HH GREGG CARD RENEWED”
  • “Have a credit card where can't I use in Dayton ohio”

Account Question:

  • “I wanted to know if my account was still available”
  • “To pay the total balance”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Replace lg washer runber seal”

Other Question:

  • “Speak to someone”
  • “Receipts from purchases”
  • “My washer”

About

Hhgregg Return Policy
Company's goal is to make sure The Customer are completely satisfied with The User's transaction. Most merchandise purchased from hhgregg may be returned or exchanged within 30 days from date of receipt. In order to arrange a return/exchange, please contact Hhgregg via email at customercare@hhgregg.com to obtain an RMA (Return Merchandise Authorization) number. If The User of company services are sending The Customer's product in for a refund/exchange, please make sure The User of Website repack the product carefully, including all original box materials, inserts, manuals, cables, unfilled warranty, and rebate cards. UPC codes and serial numbers must be intact or the return will be automatically refused. Place the factory box into a separate shipping box, and include the RMA number underneath the return address. Please do not affix shipping labels or write on the manufacturer's package.
To read more: https://hhgregg.com/returns/
Hhgregg Delivery Policy
To read more: https://hhgregg.com/ordering-shipping/
Hhgregg Terms of Service
By placing an order on hhgregg.com, the purchaser agrees to be bound by the term and conditions of sale as set forth below. The final determination of suitability of products sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and hhgregg shall have no responsibility in connection with such determination. The responsibility, if any is imposed, of hhgregg.com in regard to any item purchased, shall be limited only to the monetary value of the merchandise purchased. Some item illustrations are for display purposes only, may not be exact, and are not always necessarily included in the purchase price. Items offered for sale are subject to availability. Many items on Company's web site come from various sources. In addition, some domestic and overseas products may become discontinued without Company's prior knowledge.
To read more: https://hhgregg.com/terms-conditions/
Hhgregg Privacy Policy
This privacy notice applies solely to information collected by this web site. What personally identifiable information is collected from The Customer through the web site, how it is used and with whom it may be shared. What choices are available to The User of Website regarding the use of The User's data. The security procedures in place to protect the misuse of The Client's information. How The Client of Hhgregg can correct any inaccuracies in the information. hhgregg.com are the sole owners of the information collected on this site. hhgregg.com only have access to/collect information that The User of company services voluntarily give Website via email or other direct contact from The User Website will not sell or rent this information to anyone. The Company will use The Client's information to respond to The Client regarding the reason The User of company services contacted Hhgregg hhgregg.com will not share The User's information with any third party outside of Hhgregg's' organization, other than as necessary to fulfill The Customer's request, e.g.
To read more: https://hhgregg.com/privacy-security/
Hhgregg Pros and Cons

Pros: Nice salesman, Good product, Refrigerator, Sales person, Appliances

Cons: Horrible customer service, Do not care about problem, Warranty, Still no resolution, Rude manager

Summary

HH Gregg is an online source for consumer electronics. This company offers a wide range of televisions, plasma, LCD, DLP, home appliances, and so much more. The company offers a wide range of different household appliances and electronics: MP3 players, DVD players, cooking products, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. In addition, the company provides its customer with a number of various rebates, special offers and bonus offers that make shopping with HH Gregg more pleasant.

In addition, HH Gregg the company has recently presented a lineup of innovative appliances.

Hhgregg reviews and complaints

Hhgregg is ranked 439 out of 2012 in Appliances and Electronics category

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