I purchased an over the stove microwave oven on January 2 and it was supposed to be shipped to the store on the next day. Three days passed without a call so I called them and it was in.
I picked it up on the 5th took it home and removed the old unit. When I opened the box the new unit was damaged so I immediately returned it and reordered for the next day. Again no one called so I stopped by 2 days later. They told me it would be in the next day so when no one called I called the store and was told it's still not in.
Now it's 11 days later and still no microwave and no calls.
I still have a vacant place above the stove though. HH Gregg is certainly not a reliable place to get appliances.