purchased a smooth cooktop range from hhgregg on 07/02/2011. I also purchased an extended warranty.
The cooktop is peeling ,spoke to the manager of the store in Pembroke Pines by the name of Ken he stated it was residue that was on the cooktop.
I called the warranty dept and spoke to Veronica who was extremly rude and stated I needed to call whirlpool. I called whirlpool and they want to charge me $85.00 for a service call.Why is it I have to pay for a service call when they sold me a defective stove.I only have had the stove for 3 months !!!!!!!