My plan doesn't show up in my account for 360 warranty. Only my plan for my dishwasher, not the one for my fridge...purchased on the same sale.
I have been on hold over 30 min twice today with no answer.
I have submitted for help 3 times on their site. NO customer service has reached out to me.
The fridge I bought from them 2.5 yrs ago is emitting a strong chemical odor Ill guess is Freon. AS well as it is rusting. How does Stainless steel rust? When it's not really stainless steel.
Scam !!! I paid almost $250 for a warranty I cannot get anyone to let me submit a claim.
I see why they went out of business.
Reason of review: Poor customer service.
Monetary Loss: $1598.
Preferred solution: Deliver product or service ordered.