i completely agree !!! bought a samsung lcd tv, 55 inch, one year ago, and bought the 5 yr service plan with it.
little did I know that hhgregg sells that contract to some crappy company that you have to deal with. In our situation, they dont have anyone to fix the tv, so we have to wait for a week for them to find someone who can do the work. So... after buying a warranty from hhgregg...
while im at work, i have to trust a repair company that I dont know, hhgregg doesnt know, the company who bought the contract from hhgregg doesn't know either to come into my house with my wife and kids at home to fix the tv.
this is total ***. DONT BY FROM HHGREGG
Product or Service Mentioned: Hhgregg Warranty.
Monetary Loss: $2000.