State: Florida Product: Hhgregg Customer Care Clear all filters (0 of 63 reviews match)
filters
State:
City:
Show
Product:
I would like you to make arrangements to pick up all the purchases on this transaction, closing my hhgregg credit charge and send me a check for the total transaction plus $100 for the payment I have already paid on the balance. If I do not hear anything from you in...
Read more
1.0
Product
Hhgregg Customer Care
#947409
Reply to reviews
DON'T BUY AT HHGREGG IN KENDALL MIAMI I was there on the Labor Day weekend to buy the Samsung Microwave. Customer Service SUCKS!!! I noticed the store quite empty but decided to buy anyways since I was there and it was the price range I was looking at. WHAT A MISTAKE...
Read more
1.0
Product
Hhgregg Customer Care
I didn't like
  • Still no resolution
#921469
Reply to reviews
I had a terrible experience with HHgregg. I purchased a kitchen pkg. on a Monday fridge,dishwasher,stove, microwave fro $1968. I made the mistake of not changing the billing and shipping address. It was for another property. I called a few hours later to correct this....
Read more
1.2
Product
Hhgregg Customer Care
#917715
Reply to reviews
Show

Hhgregg Customer Care Review

Worst customer service! Got tv home missing screws drive 30 miles back to store to get screws back home wrong screws ! Returned tv no one seemed to care about losing $ 1,000 purchase! Zero help in service
Product
Hhgregg Customer Care
#779286
Reply to reviews
We just purchased a new home and Saturday morning we were shopping for appliances etc. saw and ordered for store pick up a TV great price was listed as a limited "Daily Deal" credit card was charged. Later that morning our friend wanted 1 so we ordered another credit...
Read more
2.8
Product
Hhgregg Customer Care
I liked
  • Salesman was nice
I didn't like
  • Customer service
#581978
Reply to reviews
I ordered a washer and dryer online on 10/14/14, received the email confirming my order. I called on the 16th, wanting to know the status of delivery since that is what was stated in my confirmation email. I called and waited 7 minutes to speak to online support which...
Read more
Anonymous
Anonymous

As much as you called, it's no wonder they didn't try and save the sale. The poor customer service department was probably thinking "Jesus Christ just shop somewhere else!"

Anonymous
Anonymous

I'm going through the same issue with HHgregg also with a washer that I purchase and canceled on the same day (Oct 24) cause I had found it cheaper somewhere else. Later I fou...

2.6
Product
Hhgregg Customer Care
#552703
Reply to reviews
Was told 'floor models' are just unpacked units that may not have all instruction book and documents complete, or have minor surface damage, but otherwise brand new. NOT SO! The dishwasher I bought when delivered had soapy water draining from it and wouldnt work....
Read more
Anonymous
Anonymous

another month of arguing now with Samsung who also refused to exchange the dishwasher instead insisting instead sending a technician to attempt a repair. it needed the entire...

Product
Hhgregg Customer Care
#503721
Reply to reviews
I am (was) a first time customer of HHGregg and 2 months ago I bought a Samsung 50" TV with the extended service plan. Today, the TV will not turn on. I went to HHGregg right away and their amazing customer service at the store told me to call the 1-800 number. ...
Read more
Anonymous
Anonymous

You're a ***. If retailers serviced their.own repairs they would never be able to stay in business, because there are that many repairs. They can't send a genie over in a spli...

Honest4Sure
Honest4Sure

HH Gregg doesn\'t do service. You could have asked if this was so important. TVs, unlike refrigerators, are not critical. 1-2 weeks for service is normal. In fact, you are ...

Product
Hhgregg Customer Care
#277578
Reply to reviews
The ice maker in our new ($1500.00) Kitchen Aid refrigerator does not function properly...never has and never will. First, it threw ice on the floor, then it made hollow crescents, now it won't make ice at all. (We've been buying ice for approx. 2 months now.)...
Read more
Anonymous
hhgregg corporate

We apologize for any inconvenience you have experienced. Please call our Resolution Center at 800-284-7344 and a representative will assist you.

Product
Hhgregg Customer Care
#228844
Reply to reviews