I worked for Hhgregg for 2 months , the horrible things that went on in the call center i decided to quit after i left my old job of 6 years. They resale used items.
They lie to the customers about rebate cards. they allow employees access to cell phones and facebook on the computer while talking to customers. The policy and procedures were to handle the call how you like, some customers we could help but others if we didn't like how they spoke to us we were able to deny them the same service as the previous customer.
i reported this to the BBB, the call center is mice infested and is in a old warehouse. bad business shop else where.
Hhgregg Cons: Management, Illegal practicing.
Location: Indianapolis, Indiana
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