Manufacturer: Hhgregg Category: Customer Care Clear all filters (58 of 58 reviews match)
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Sat on the phone Monday for an hour listening to a recording that said all the agents were busy and to go to the web site, which I did and scheduled a service call for today, 7/20/17.Needless to say no one showed up. My washer is still leaking, my family room is...
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1.4
Product
Hhgregg Customer Care
I didn't like
  • Workers lied to me
  • Washer is till broke
#1077180
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I went online and ordered 4 Kitchen stools.Immediately after ordering I called them to say I believe I checked the wrong size for the stools. The girl in customer service was quite helpful when I explained that I needed to purchase counter height and believe that I may...
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Anonymous
Anonymous

$300 for a stool ? There lies your first problem - overpaying ! What the *** are they made of, gold plate ?

1.0
Product
Hhgregg Customer Care
#1025094
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Still waiting over 3 months to get my couch repaired under warranty.Never again. I hope they close down all there stores... They don't even know what brand my couch is. I was told 1 year warranty except tears, stains etc. No one in stores except salespeople... Last...
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Hhgregg Customer Care
#1018007
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Hhgregg - Necesito un número para llamar

#1097259
Compre un seguro de un electronico y neceaito llamar y llamo a los numeros y suenan ocupados ai me puedes allidar
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Hhgregg Customer Care Review

#1026057
4.6
Details
Went to hhg sunday after church needed to talk to some about my account and was treated vert well the one seals man was very helpful and when my needs changed he got me to the person i needed to talk to. Nither tryed to seal me something that coast more then i needed I loved that. Me and my friends hope they stay in Tampa
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Warranty

Hhgregg Customer Care Review

#911586
I hv been trying since may 10 to get my money for my service contract for spoiled food when my ref. That is under warranty broke. I messed w hhgregg for months. They are a bunch if idiots just passing tge buck to the next ***. I will never buy anything from them again and be sure no one i know does either.
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Hhgregg Customer Care Review

#911506
This company sucks bad. Please do not get anything from them. They don't care.. If you call customer service it is the same thing. I will never ever again use them in my life.. Hope they go bankrupt
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My wife tells me last night that while I was sleeping that hhgregg called & said that they will be out between 3-7pm. So I called the installers this morning & was told that they schedule their installs based upon location. & since I live far south that I'd be in the...
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3.1
Product
Hhgregg Customer Care
I liked
  • Price of the installation of a refrigerator water line
#1015760
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About 4 years ago, I had a great experience with HH Gregg.I spent about $9,000 on electronics and appliances. Good prices, honest and easy to deal with sale person. Boy have things changed! I went in this past week to purchase a new fridge, gas stove, dryer, and...
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1.3
Product
Hhgregg Customer Care
I didn't like
  • Poor service
  • Rude manager
  • Attempts to charge more for product than price tag
#1011439
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I declined and told them to shove it up their ***! Somewhere they screwed me out of almost $500. I am now in touch with the attorney general, where there are a lot of pissed consumers of this scam! I am waiting for my call from the store mgr to see what he can do......... stay away from hhgregg...
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1.4
Product
Hhgregg Customer Care
#1003948
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This company not only hires the lowest end employees but they also offer the most pathetic customer service possible.I spent thousands of dollars in their store and will never step foot into one of their stores again. They do NOT take care of their customers, nor do...
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Anonymous
Anonymous

Can't believe they are still in business , would not recommend them to anyone !!

1.0
Product
Hhgregg Customer Care
#997315
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I HAVE BEEN TRYING TO GET MY DRYER REPAIRED SINCE THE JAN 3, 2017 AND NO LUCK.I HAVE HAD 2 SERVICE CALLS SCHEDULED AND NO ONE HAS SHOWN UP EITHER TIME. I HAVE CALLED THE HH GREGG WARRANTY LINE NUMEROUS TIMES AND HAVE BEEN TOLD THAT THEY WILL HAVE A MANAGER CALL ME AND...
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1.0
Product
Hhgregg Customer Care
I didn't like
  • Will not ever buy from you again
#993718
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Worst customer service ever, won't honor price match, escalated to senior management James Riesbeck and Samuel Johnson no resolution not even a response.Buyer beware not even an attempt to contact me or acknowledge issue or complaint. I would never buy anything from...
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offconsumerpissed
off***sumer***ed

Ugh. I hate the "price match" stuff. Those things were created to benefit normal customers, not to have beggars trying to find anywhere else on Earth to find the same product ...

1.2
Product
Hhgregg Customer Care
#987556
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So I went into HH Gregg on the morning of Christmas Eve.I ordered a refrigerator, gas range, dishwasher and a microwave. I wanted to pay with my debit card. After they had me swipe it 3 times, they said they could not process as a debit card. I called my bank. They...
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Product
Hhgregg Customer Care
#980469
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