3.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
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I went to my local store to order a water line install for my new refrigerator. I specifically TOLD THEM that I need a DAY TIME INSTALL because I work nights.

My wife tells me last night that while I was sleeping that hhgregg called & said that they will be out between 3-7pm. So I called the installers this morning & was told that they schedule their installs based upon location.

& since I live far south that I'd be in the last to service area & that I need to call the store to reschedule. So based upon this encounter & reviews I've read about this company, this will be the very LAST TIME I ever go to a hhgregg store.

Product or Service Mentioned: Hhgregg Customer Care.

Reason of review: Doesn't live up to promises.

Preferred solution: Let the company propose a solution.

I liked: Price of the installation of a refrigerator water line.

Company wrote 0 private or public responses to the review from Mar 02, 2017.
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