Manufacturer: Hhgregg Category: Warranty Clear all filters (3 of 3 reviews match)
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Bought a $11,000 of appliances Electrolux with the 5 yr extended warranty, with in 4 yrs the ball bearing that make the drawers move with ease exploded and the drawer in not functional, so i called to get it replaced...lol the warranty doesnt cover it. She told me to purchase the ball bearing and replace it. Are you kidding!! Some how the sales personal will tell you everything is covered....wrong! Be very careful when paying an outrageous price...
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I purchased an LG refrigerator in November of 2014. I have had nothing but trouble with it. Luckily I purchased extended warranty because it kept having to get serviced for the same thing approximately every 6 months. Will just last week I'm having another issue with it. The water dispenser is dispensing water on its own. I came home to my kitchen floor and part of my living room flooded with water. My carpet and some of my cabintry is ruined.....
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TOOK ALMOST 5 WEEKS TO REPAIR AN ICE MAKER, REALLY!!!!! NEVER WILL I PURCHASE THE WARRANTY SERVICE THROUGH THE STORE HHGREGG OR OTHER BEST BUY ETC. I WOULD PURCHASE DIRECTLY FROM THE COMPANY (WHIRLPOOL) THEN I KNOW I AM GETTING THE RIGHT PARTS NOT AFTER MARKET PARTS. THAT IS WHY IT TOOK SO LONG TO REPAIR. THE CXOMPANY SENT OUT A CONTRACTOR THAT DID NOT KNOW WHAT PART TO ORDER. (TAKE THE OLD ONE OUT WRITE DOWN PART# THEN ORDER) I GUESS THAT...
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1.5
I didn't like
  • Terrible unknowledgeable customer service
  • Answer on issue was not supported
  • Repair service
#912512