Orlando, Florida
Not resolved

I purchased an LG refrigerator in November of 2014.I have had nothing but trouble with it.

Luckily I purchased extended warranty because it kept having to get serviced for the same thing approximately every 6 months. Will just last week I'm having another issue with it. The water dispenser is dispensing water on its own. I came home to my kitchen floor and part of my living room flooded with water.

My carpet and some of my cabintry is ruined.. I took video and pictures of all of it. I called and let hhgregg now about what happened. All the costumer service said was to schedule an appt with the company they contract to fix the appliances...

Oh and the company which I believe are called comptech or something of that sort are worthless. The past companies I delt with the warrenty gave a courtesy call comfirming the appt. the day of as a reminder. this other company didn't even do that they came the day of my appt called when they were at my door step.

I was not even ten minutes away from my home and I asked if he could wait and he basically said it would be an inconvenience. Then that company wants to charge me a service fee!!!

Now I could see why they do not call to give a reminder.They are nothing but cheats.

Review about: Lg Refrigerator And Warranty.

Review #922653 is a subjective opinion of a user.

Customer service
Product or Service Quality
Value for money
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Not specified

Had an Experience with Hhgregg?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"My TV went out on the morning of Friday, November 25, 2016. I dropped it off for repairs and took that to mean I can use a new one. After..." Read more
"Just darn right horrible refrigerator less one year old and no parts .just horrible have warranty 5 years on tree appliances useless . Embarrassing..." Read more
"We bought an Xbox one s for Christmas, WELL in time for it to make it to us. It took forever to get to us while things I had shipped..." Read more
"In November my wife and I bought 8 Samsung appliances for our new Condo. Within 20 hours of use one if the 60" Samsung TV's developed a major screen panel..." Read more
"Well what happened to me is that I see everyone up posting animal and I have a bird with a cage try to sell it immediately as soon as I..." Read more
"From their tracking site, "Delivery could not be completed - Additional information required". I have the same address I've had for 7 years. I order vitamins online every month to..." Read more
"I bought the "Big Bang" plan from presscenter.co after they send me a message on my Kickstarter. I paid $399 ! for it, supposedly a discount from a $1099 package...." Read more
"I'm calling regarding an item that has been in review for a refund by your department for several days now. Other than the fact that the item was misrepresented on..." Read more