Manufacturer: Hhgregg Category: Shipping Services Clear all filters (14 of 14 reviews match)
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Bought a Samsung TV online from HHGregg as a Christmas gift for my mother. To be delivered on Dec 22nd. They called the day before to confirm. On the 22nd no TV. Called and found out there was no TV. No problem they said will deliver TV on the 29th. After Christmas....
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Anonymous
Anonymous

I just had the exact same problem with hhgregg, except with a refrigerator. Confirmed delivery date with an automated call, confirmed delivery time, no show. Called local de...

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Hhgregg Shipping Service
#982938
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Hhgregg is a complete joke I will never buy nothing again from them. Was very very dissatisfied whit the hole process the dissatisfied with calling corporate office that got me nowhere but waste it half an hour of my time being on hold. First they deliver me the wrong...
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1.0
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Hhgregg Shipping Service
#980675
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RE: Purchase of a white Whirlpool Refrigerator on October 29, 2016 Dear Sirs: my name is XXXX, I purchased the above named refrigerator in October of 2016 in white color at your store in Jacksonville Florida, .651-100 Commerce Center Dr, zip 32225, Ph 904-727-9985. I...
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1.4
Product
Hhgregg Shipping Service
I didn't like
  • Sales agent customer service ordering process
  • Read my review and their cheating policies
#978635
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Hhgregg Shipping Service Review

#994630
2.8
Details
Hhgregg is like everybody else they lied to you they say you stuff they don't have and it takes four months and they still don't do nothing about it and they used to like in payment that's when you don't have it and hhgregg need to do something about this and I send you bad products out here then they had to come back and fix him again and again I still haven't got it all
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hhgregg Shipping Service Review

#970114
1.0
Details
I'm so pissed @ hhgregg. On Nov 20, 2016. Someone brought me a $800 washer and a $800 dryer. It was a birthday gift. Well today is my birthday and I have yet to receive my products, as promised! Thanks hhregg
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Customer service

Hhgregg Shipping Service Review

#921820
1.1
Details
Horrible customer service. Constantly lied to by all at the store. Deceptive advertising. Sent floor model dryer instead of new one I purchased.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Paid for a set of appliances in July, came back and paid for upgrade 3days later becos it has not been delivered,went back 3rd time to add another product,on getting there with was told the sale just ended the previous day when in fact the sale person told me it would...
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4.0
Product
Hhgregg Shipping Service
I liked
  • See details on the first columm
#975876
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Hhgregg - Shipping Service Review
Hhgregg - Shipping Service Review
Now I'm stuck waiting for a shipping label that I will have to go PAY to have it printed because I've been waiting all day for it and my husband leaves work in 20 minutes. Congratulations hhgregg you ruined our Christmas. We can't physically be with out families but...
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1.5
Product
Hhgregg Shipping Service
#975576
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Ordered Samsung TV on Black Friday item was supposed to show up before 4th December, made 3 calls each took more than an hour to reach customer support. Reached today customer support lady says no stock, not sure when they will add stock. In last 2 calls they said TV...
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Hhgregg Shipping Service
#971259
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Stuffs like that happens all the time with hhgregg.com. This company is a scam and their customer service is a big joke. Reviewing my credit card statement 3 weeks later I noticed that the charge is still on there. There is no excuse for such mediocrity. How can a...
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Anonymous
Anonymous

I have had the exact same experience. Three times they promised me delivery, actually giving me a 3-hour delivery window, and each time they failed to deliver the product. T...

Anonymous
Anonymous

I have had the same issue. They are crooks. I have called to at least get my money back and was told buy a supervisor there was nothing they could do. I had to call credit car...

1.0
Product
Hhgregg Shipping Service
I didn't like
  • Dont honour what they sell
  • Huge timeframes to resolve basic issues
  • Sell products that are not in stock
#971234
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No tracking number on order
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Anonymous
Anonymous

OMG. This is a store full of idiots!!!!! Long story short, multiple sales idiots standing around talking, relaxing, popping food in mouth; however, no one available to assist....

Product
Hhgregg Shipping Service
#935715
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Still trying to get washer and dryer ordered several weeks ago. Lied to constantly by salesperson and managers. Expected delivery when I got call it would be 2-3 additional weeks to get product. Then told product on ship off San Francisco. Then that trucking company...
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2.2
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Hhgregg Shipping Service
#920391
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Peggy Keyes i have had very poor service wuth Hhgregg ,one sake person blames the other sales person for why my order got mix and not completed and they just say sorry will have it delivered another day and that didn't happen this was at the Orland park store,i made a...
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1.0
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Hhgregg Shipping Service
#857120
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