I will not go into detail except to say NEVER SHOP AT or BUY ANYTHING at hhgregg. Even if you spend your money on an extended warrenty it is still useless.
Their store managers, corporate office and customer service is horrid. Multiple phone calls, hours on the phone and still no where. They never return the call as they say they will. They have to be the worst store I have dealt with in my 40 years on earth.
Unfortunately, I had to find this out after spending almost $4,000.00 in their store. I would much prefer in the future to use Best Buy or anyone else.