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I ordered a refrigerator (widely available at the same price) online because they said they could deliver on a specific date when I was going to be home to wait for it. They confirmed the date. A week later, they emailed me to say they were going to deliver the next...
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2.5
I liked
  • Installers
I didn't like
  • Bait and switch on delivery
  • Customer service
  • Unreliable delivery time
#1015478
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About 4 years ago, I had a great experience with HH Gregg. I spent about $9,000 on electronics and appliances. Good prices, honest and easy to deal with sale person. Boy have things changed! I went in this past week to purchase a new fridge, gas stove, dryer, and...
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1.3
I didn't like
  • Rude manager
  • Attempts to charge more for product than price tag
  • Dishonest salesperson
#1011439
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Horrible company to deal with.. specially the Warrentech extended warranty. I bought a dishwasher for 799.00 extended warranty for 149. Total wa over 900.00 my samsung dishwasher is no fixable. They only gave me 506.00 they compared it to one that is not even similar...
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1.0
#1007328
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Hhgregg - I need to find out how to get my warranty through can someon

Hhgregg
#1087437
HH Greg sold me a warrantee that I cannot use board products from them a month before they was closing now my washer is not working I need to find out somebody help me please to call somebody about this product this warranty
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Hhgregg - Haven't had smart tv for even a year yet and having issues

Hhgregg
#1086446
There is a red line showing up on right side of my tv screen
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Hhgregg - No one answers the phone for the warranty on my refrigerator

Hhgregg
#1081663
1.0
Details
I have been trying to contact someone about the warranty I have for my refrigerator, which the ice maker is broken, none of the 3 numbers provided work .
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hhgregg - Protection Plan Rip Off!

Hhgregg
#1067571
I purchased a 5 year warranty on an expensive Samsung refrigerator for $429.99. Their phone numbers and web site are bogus! Their automated phone system puts you on hold forever, until you just give up because you know there's no person there. The website is a joke! I'm glad these crooks are out of business! I threw away nearly $500 on NOTHING! My refrigerator still needs to be repaired!
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On 11/18/16 we purchased a new refrigerator ,stove ,dishwasher , and microwave from H.H.Gregg in Hudson, FL. They were delivered on 11/21/16 except for the microwave which we were told it would be delivered by 12/3/16. Needless to say 3 more delivery dates were...
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I liked
  • Good product
  • Good selection
I didn't like
  • Being put off on delivery for 3 months and counting
#1005904
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Bought a new tv and sound system Feb 2016 for 12 months same as cash, come September thru added back finances charges, want informed, not on my bill, when i called to pay it off is when i found out about the charges. Called store, they promised HQ would call in 24hs....
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1.4
#1003948
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I received a $100 gift card as part of a promotion for FREE SHIPPING.When I went to use the gift card,it was "expired".No reputable company would have a gift card that "expires",at least not for a minimum of 5 years or more.I will never do business at this...
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1.1
#1003092
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Hh has missed two delivery dates without even contactong me. I know the next day my furniture isnt delivered. No information, no phone calls and no furniture. I bet they wont forget to bill me. Called today about why the furniture is not delivered and get told it will...
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1.6
#1002076
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Hhgregg - Samsung Electronics Rf28hdedbsraa Refrigerator Review
I went to hhgregg to purchase new appliances for my kitchen. There employee pointed me in the direction of some floor models that needed to be moved out and thought it would be a better deal for me. I got my order in a timely manner but 5 days after the arrival my...
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2.1
I liked
  • Delivery
I didn't like
  • Repairs
  • Poor communicators
  • Units been down
#1000790
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Twice this week I had a scheduled delivery of a washer and dryer that we purchased previously. The first delivery didn't occur and there was no notice from the company. Today's delivery didn't occur either and when I called to finally find out what happened, they...
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2.8
#998609
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I bought a gas range from you. The salesperson said it not be a problem to have delivered after 3:00. The delivery company said they would pick the time for it to be delivered. They said it be a 50/50 chance that I would be able to have it delivered when I wanted. I...
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2.8
I didn't like
  • Poor customer service on delivery
#998317
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