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Catonsville MD store: 3 bad experiences in a row each one worst than the one before. Go to a different location or Best Buys.

To make a long story short, they promised one thing and did not deliver on that promised. Management could care less. Management promised to make it right and did not follow through. I complained to customer service, they promised to have management call to make it right and neither one has seemed to follow through.

Spent well over 6,000 in 2 years and over an 80.00 promise they lost a customer.

Worst customer experience ever. Best Buys or any other store will have all my future business

Product or Service Mentioned: Hhgregg Customer Care.

Reason of review: I could only check one box.

Monetary Loss: $80.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jul 30, 2016.
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