State: Illinois City: Chicago Clear all filters (38 of 1058 reviews match)
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I went to my local store to order a water line install for my new refrigerator. I specifically TOLD THEM that I need a DAY TIME INSTALL because I work nights. My wife tells me last night that while I was sleeping that hhgregg called & said that they will be out between...
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3.1
I liked
  • Price of the installation of a refrigerator water line
#1015760
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I paid over $5000 for Kitchen aid appliances, I was convinced to open an HHgregg credit card for the extra discount. So I did, I was approved. I paid for my bill, delivery set for 11/25/16, I get a call today from the delivery company saying they are at the ware house...
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1.0
#961170
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Horrible experience with delivery service! I had to wait 2 weeks for a backorder dryer. I had to call them to schedule a delivery because they never called me to let me know it was in. After the delivery date/time was set, they never showed up: they never called, rang...
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1.7
#949804
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Hhgregg - I have warranty on my tv

Hhgregg
#1089159
3.1
My tv is crack in i have warranty on my tv in there nobody to call in i spent all this money for tv in warranty
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Hhgregg Customer Care Review

Hhgregg
#876364
Hello, I went in Hhgregg and noone will give me service or give me eye contact. This was a month ago. I want to buy some speaker stands.
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Short Review on June 03, 2015

Hhgregg
#644874
1.8
I'm upset that I have been waiting for a month for my stove to be fixed. I had to keep calling customer service to find out that about to weeks ago they credited my account but no one let me no about it.
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Return Policy Review

Hhgregg
#562599
Went to store after they havent credited my credit card for a return. They wont answer the phone. One salesperson behind the counter with at least four employees standing behind her doing absolutey nothing. Was told to go away ill get my refund. They take peoples money immediately but dont return it with any sense of urgency. I see why they are going under. Horrible store.
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Wow never again well I do business with hhgregg bought an LG 55 inch 4K TV with 4 year insurance plan. The TV's been on the wall since the first day it is now starting to go out insurance said it was my fault that I or somebody must have hit the TV there's no damage on...
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Anonymous
Anonymous

My husband and I had the same issue with our TV. After research, found out capacitor was bad. My husband took the old one off and replaced with a larger capacitor an the TV. T...

Anonymous
Anonymous

Hi there, I work for Acceptance Now. We would really like to look into your concerns further and see if there is anything we can do to help. Please give our customer service t...

1.5
#837396
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Called in a repair on my ice maker on Whirlpool frig. on 2/01/2016, Purchase PSP plan thru hhgregg a5 the time of purchase for 5 yrs. The warrenty compay hhgregg uses is Warrentech who calls all the shots. Then contracts a service company who is All Star Repair. Well...
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#807503
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TOOK OUT 5 YR. SERVICE PPS I CALLED FOR SERVICE ON FEB. 01, 2016 FOR A REPAIR/REPLACEMENT OF WHIRLPOOL ICEMAKER. IT IS NOW 3/4/2016 AND NO ICEMAKER YET. DO NOT KNOW WHAT STEP TO TAKE NEXT. PLEASE HELP. NOBODY RETURNS PHONE CALLS, THEY MAKE APPOINTMENT AND DON'T SHOW...
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Anonymous
ThatGuy

Maybe you should be submitting this review for WarranTech instead of HHGregg. That who it seems like you are having an issue with.

Anonymous
Anonymous

The ice maker was install only after the service contractor had to re rder the right part. All Star was the installer, they stated that Whirlpool has changed the part number...

1.0
I didn't like
  • Service plan stinks
#803217
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I am very upset went to buy tv salesperson was great,but when went to ring up our purchase said sorry the sticker price on tv had expired over night. Manager would not approve the price....always thought if a price was displayed,had to be honored....I've seen alot of...
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Anonymous
Anonymous

Hi there. The store doesn't have to honor anything. In many cases if a tag is expired, the store will honor it in good faith. However, if the percent of change is too great, o...

5.0
#785564
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Our household has purchased about 4 or 5 larger items from HH Gregg and almost every one doesn't work properly. The oven/stove we purchased often doesn't light until the 4th or 5th attempt. The water-saving clothes washer gives the clothes so little water that the...
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Anonymous
Anonymous

They do sell previously refused items again. I just quit a job at their distributions center recently because of their shady practices. We had a "Good Pile" section in our war...

Anonymous
Anonymous

HH Gregg is apparently how manufacturers get rid of their rejects that don't work properly instead of dumping them in a scrap pile. If we are buying rejects they need to be a...

I didn't like
  • Misleading product
#768821
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I purchased two TVs on hhgregg's web site on 11/27/2015 during their Blackfriday sales. The schedule delivery date was Dec 7, 2015 on the purchase order and I supposed to received an email confirmation and phone call the day before the schedule delivery date. But I...
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#752683
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The sales staff was knowledgeable and polite but we will NEVER, EVER shop Hhgregg again or recommend them. We purchased a service plan when we bought our refrigerator. Our refrigerator went out we called to schedule service. We have to wait over two weeks for...
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1.4
#697338
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