I went to my local store to order a water line install for my new refrigerator. I specifically TOLD THEM that I need a DAY TIME INSTALL because I work nights. My wife tells me last night that while I was sleeping that hhgregg called & said that they will be out between...Read more
I paid over $5000 for Kitchen aid appliances, I was convinced to open an HHgregg credit card for the extra discount. So I did, I was approved. I paid for my bill, delivery set for 11/25/16, I get a call today from the delivery company saying they are at the ware house...Read more
Horrible experience with delivery service! I had to wait 2 weeks for a backorder dryer. I had to call them to schedule a delivery because they never called me to let me know it was in. After the delivery date/time was set, they never showed up: they never called, rang...Read more
Hhgregg - I have warranty on my tv
My tv is crack in i have warranty on my tv in there nobody to call in i spent all this money for tv in warranty
Hhgregg Customer Care Review
Hello, I went in Hhgregg and noone will give me service or give me eye contact. This was a month ago. I want to buy some speaker stands.
Short Review on June 03, 2015
I'm upset that I have been waiting for a month for my stove to be fixed. I had to keep calling customer service to find out that about to weeks ago they credited my account but no one let me no about it.
Return Policy Review
Went to store after they havent credited my credit card for a return. They wont answer the phone. One salesperson behind the counter with at least four employees standing behind her doing absolutey nothing. Was told to go away ill get my refund. They take peoples money immediately but dont return it with any sense of urgency. I see why they are going under. Horrible store.
Wow never again well I do business with hhgregg bought an LG 55 inch 4K TV with 4 year insurance plan. The TV's been on the wall since the first day it is now starting to go out insurance said it was my fault that I or somebody must have hit the TV there's no damage on...Read more
Called in a repair on my ice maker on Whirlpool frig. on 2/01/2016, Purchase PSP plan thru hhgregg a5 the time of purchase for 5 yrs. The warrenty compay hhgregg uses is Warrentech who calls all the shots. Then contracts a service company who is All Star Repair. Well...Read more
TOOK OUT 5 YR. SERVICE PPS I CALLED FOR SERVICE ON FEB. 01, 2016 FOR A REPAIR/REPLACEMENT OF WHIRLPOOL ICEMAKER. IT IS NOW 3/4/2016 AND NO ICEMAKER YET. DO NOT KNOW WHAT STEP TO TAKE NEXT. PLEASE HELP. NOBODY RETURNS PHONE CALLS, THEY MAKE APPOINTMENT AND DON'T SHOW...Read more
I am very upset went to buy tv salesperson was great,but when went to ring up our purchase said sorry the sticker price on tv had expired over night. Manager would not approve the price....always thought if a price was displayed,had to be honored....I've seen alot of...Read more
Our household has purchased about 4 or 5 larger items from HH Gregg and almost every one doesn't work properly. The oven/stove we purchased often doesn't light until the 4th or 5th attempt. The water-saving clothes washer gives the clothes so little water that the...Read more
I didn't like
- Misleading product
I purchased two TVs on hhgregg's web site on 11/27/2015 during their Blackfriday sales. The schedule delivery date was Dec 7, 2015 on the purchase order and I supposed to received an email confirmation and phone call the day before the schedule delivery date. But I...Read more
The sales staff was knowledgeable and polite but we will NEVER, EVER shop Hhgregg again or recommend them. We purchased a service plan when we bought our refrigerator. Our refrigerator went out we called to schedule service. We have to wait over two weeks for...Read more
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