Not resolved
2.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
1 comment

Hi, I have called several times and sent pics to their customer service email id. No one cares and no resolution yet. No store in my state to return or exchange the item. I never buy and suggest any one to buy online hhgregg.com for anything. Beware before u buy.

It takes minimum 50 to 60 minutes to connect to any representative.

I have never had any experience with any retailer like this in the entire USA. Pls dont buy or suggest these guys to any one.

Costumer service is out sourced to third party and don't have any product knowledge or idea to help u. so plz dont ever buy again.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of product and associated monetary loss in the amount of $300. Hhgregg needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned product in their reviews. You may find this information helpful for further shopping at Hhgregg. You can also consider other company suggested by the author: Best Buy.

Had an Experience with Hhgregg?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1009926

This is all your fault, as you purchased an item online from a retailer that does not have physical locations in your state.If you had an HHGregg locally, this could be resolved in an afternoon.

Also, HHGregg does not outsource their customer service; they are all located in Indiana. Representatives via telephone don't have any product knowledge because that is not their job. If you aren't educated about the products that you intend to buy, walk into an HHGregg (if you had one) and speak with a sales associate about it.

Have you tried contacting the manufacturer of the TV?They are the ones who left the parts out of the box, not HHGregg.

You May Also Like

Hhgregg - Oven Installation Review from Dunedin, Florida Hhgregg "Worse experience ever! Bought all new appliances and not the cheap ones either. Two different deliveries. The first for dishwasher and microwave. Not a problem. The stove and fridge another..." Read more Hhgregg - Vizio Tv Review Hhgregg "Very Dissatisfied with HHGREGG Online customer service and product payed for a 500 dollar tv to get home on holiday leave from the MARINE CORPS to find out I was..." Read more Hhgregg - Laptop Review from The Hammocks, Florida Hhgregg "Horrible experience. I needed a computer to finish my work over the weekend. While in a tight bind I thought hhgreg would save the day. I ordered a laptop..." Read more HHGregg screwed Hhgregg "I purchased $16000.00 worth of appliances January 2015 and all 5 year PSP warrantee's now my Lg side by side is not freezing..." Read more All American Liquidation And Estate Sales - Buyer Beware!  Not if, but how much you will be ripped off! All American Liquidation And Estate Sales "BEWARE! Do not sign a contract with Bobbee to do your estate sale, because it is not a question of if you will be ripped off. The only question is..." Read more Pottery Barn - No one care once you received order Pottery Barn "I order logan office furniture set with two cabinets, two hutch and one desk in HEWN OAK finish. I received furniture and it is good quality but one cabinet has..." Read more Odd Tattoo Bogota - FRAUD, THIEF and SCAM ARTIST Odd Tattoo Bogota "Fernanda Diaz represents ODD TATTOO Bogota, Colombia and is a thief, a fraud and targets U.S. Citizens as victims of theft via Western Union. Stay away! Fernanda Díaz representa a..." Read more Pepperfry - Damaged product delivered followed by worst customer service Pepperfry "I ordered a coffee table from Pepperfry. As soon as it was taken out of the box, it was discovered that it was damaged. The guy who was there to..." Read more